Jobs and Careers
ZI
Director, Product
Ziply FiberUnited Statesfull_timeVerifiedPosted 1 Dec 2025
💰 $216,617/yr($162,174/yr – $216,617/yr)
About the role
Position Title: Director, Product
Base Salary:
$162,174 to $216,617 annually DOE
Bonus:
Target annual bonus
Benefits
: Medical, dental, vision, 401k, flexible spending account, paid
sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and
education reimbursement programs.
At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are
delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by
mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT,
so does our need for team members who can help us grow and realize our goals.
We may be building internet, but we are reaching real people. We strive to build relationships and provide
customers and communities with refreshingly great experiences.
We emphasize our values in all our interactions:
Genuinely Caring:
Our customers and colleagues are people, and quite possibly our neighbors. We put
ourselves in their shoes and give them our full attention.
Empowering You:
We empower our customers to choose the products that best meet their needs, and
we support our employees to implement solutions that elevate the experiences of our customers and
coworkers.
Innovation and Improvement:
We always look for ways to make the experiences of our customers –
and each other – better.
Earning Your Trust:
We earn trust by communicating simply and transparently as real people, not as a
corporation.
Job Summary
The Director, Product will define and deliver the next generation of fiber broadband and voice products
that set new standards for speed, reliability, and customer satisfaction. The Director, Product will own the
technology and hardware vision for our product portfolio — from concept to launch — ensuring every
solution is built for scale, security, and market leadership. In partnership with network engineering, IT, and
operations, you’ll turn cutting-edge broadband technologies into services that delight customers and
strengthen our competitive advantage.
Essential Duties and Responsibilities:
The Essential Duties and Responsibilities listed below are a range of duties performed by the employee
and not intended to reflect all duties performed.
Drive the product hardware roadmap for fiber broadband services and voice alternatives, ensuring alignment with company growth goals and customer needs.
Shape long-term technology direction by identifying, evaluating, and implementing emerging broadband innovations and changes to the voice regulatory environment.
Lead the end-to-end lifecycle of technology-driven products — from discovery and design to launch, adoption, and ongoing optimization.
Collaborate with network engineering, IT, and operations to deliver scalable, high-performance solutions that exceed industry standards.
Build and manage strategic technology partnerships to accelerate innovation and improve delivery capabilities.
Negotiate and oversee vendor contracts to ensure optimal value, performance, and service quality.
Establish and track KPIs for product performance, reliability, and customer impact, using data to guide iterative improvements.
Ensure all solutions meet or exceed security, compliance, and regulatory requirements.
Performs other duties as required to support the business and evolving organization.
Required Qualifications:
- Recruit, mentor, and lead a high-performing product technology team, fostering a culture of collaboration, innovation, and accountability.
- Bachelor's degree in engineering, computer science, or a related field.
- Minimum of fifteen (15) years of overall product technology experience, including 10+ years of progressive leadership roles within produc
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