Business Systems Analyst II

RCIS (Rural Community Insurance Services) is currently hiring a Business Systems Analyst that will report to the Business Systems Analyst Manager out of our Anoka, MN office.
 
The Business Systems Analyst will work on projects that support a variety of RCIS proprietary software applications where these highly complex applications provide functionality to support our external and internal customers.
  
The Business Systems Analyst functions first to understand the goal/problem and the scope of the project request, and then to understand the details of the request.  Understanding the details requires the Business Systems Analyst to research RMA documentation, speak to SMEs (Subject Matter Experts) and end-users and research the existing application.  
 
The Analyst will work through the Agile process to give the team direction during iteration, implement demo feedback, and ensure that software is built to the business needs.  The Business Systems Analyst also communicates utilizing many forms, including face-to-face, process diagramming, white-boarding, and requirement documentation.
  
RCIS is a fast-paced culture with firm timelines, so this person must be able to deliver results despite distractions, manage multiple or changing priorities, and be highly organized.

 

Basic Qualifications:

• Bachelors Degree in Business Administration or Computer Science or Engineering and 3 or more years of experience in the Information Technology area

        OR

• High School Diploma or Equivalent and 5 or more years of experience in the Information Technology area

        AND

• Process reengineering, e.g. LEAN/Six Sigma, Continuous improvement methodologies
• Process modeling tools
• Business Systems Integration

 

Preferred Qualifications:

• Able to identify and consider business implications of the application of technology to the current business environment 
• General knowledge of financial services industry including knowledge of insurance business processes and processing 
• Crop Insurance business experience 
• Must possess in-depth, strong problem-solving analytical skills 
• Strong written and verbal communication skills needed; ability to tailor approach based upon audience and message 
• Aptitude to understand and analyze business needs and goals and articulate back to the business representative(s) and project team  
• Research and analyze necessary information to ensure comprehension of the problem and effort 
• Experience eliciting requirements using many different forms: researching existing documentation (government and previous requirements), interviewing, group sessions, researching applications, etc. 
• Ability to extract and communicate business needs, goals, and requirements, and to resolve questions/issues for the project team and business group  
• Ability to provide thorough analysis and simplification of complex problems 
• Ability to document requirements clearly and thoroughly 
• Able to see the big picture goal, and help to coordinate and break down the work on the team to meet the goal 
• Ability to foster collaboration and communication with all team members using low-fidelity and lean approaches/techniques such as white-boarding 
• Ability to work with the Product Owner to ensure scope of effort and that business goal is met 
• Experience managing a workload of multiple initiatives 
• Strong ability to facilitate meetings with the customer, using various communication tools, with off-site participants

 

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

 

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).

 

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