Product Specialist

Job Title: Product Specialist

Role Type: Full-Time, Permanent

Position Reports To: Head of Product Management & Development

Department: Sales, Market Management, Product and Investment

Location: AGL Head Office, Maple House, Temple Road, Blackrock, Co. Dublin.

 

Main Purpose Of Job

To support the Product team in various tasks related to product development, launch, and lifecycle management

 

Key Performance Measures

Supporting the Product Development and Management team:

• in all stages of new product development, from initial concept to market launch including product governance.
• by completing market research to understand market trends, competitor analysis, and customer needs.
• with the on-going day-to-day management of the products throughout their lifecycle including product monitoring; regulatory reporting; regular monthly processes and ad-hoc queries.
• with the development of compliant product-related documentation for customers by ensuring the relevant approvals are obtained.
• in identifying and putting in place mitigating actions to address any potential customer protection risks throughout the product lifecycle.

 

This job description shall not limit the duties which may be assigned to this role. The successful candidate shall be required to perform on a temporary or permanent basis such additional or different duties that the Company may reasonably assign to them from time-to-time.

Key Customers

Internal: Pricing, Sales, Market Management, Actuarial, Risk, Compliance and Operations.

External: TPA providers, Legal advisors

 

Business Competencies

Education  & qualifications

• University degree or equivalent.

Professional Competence

• Ideally APA or QFA qualified or willingness to pursue qualification.
• Minimum of 3 years of experience in a similar role within the Life Insurance Industry.

Product and Technical knowledge

• Product Lifecycle management and monitoring
• Knowledge of CPC and Consumer Protection Risk Framework and other financial services/pension/life assurance regulations in Irish Market.
• Understanding of product specifications and Business Requirements Documents.
• The ability to understand customer needs, market trends, and competitive landscapes.
• Ability to ensure the customer journey throughout the lifecycle meets customers’ needs

 

Personal Competencies

Results Orientation

• Ability to work independently and as part of a team on multiple projects and keep track of deadlines.

Communication

• Ability to communicate technical detail in a straightforward manner to support senior management and to engage with commercial colleagues.
• Fluent in English – both written and oral.
• Proficiency in Italian or French is a plus.

Customer Focus

• Ability to understand customer needs, market trends, and competitive landscapes.
• Strongly consider impact to customers and mitigate potential consumer detriment

Fostering Relationships

• Able to build relationships with other departments and external contacts.

Strategic Orientation

• Understand strategic priorities in own area.

Market Insight

• Understanding of the customer and market.

Driving Change and Innovation

• Support change in the department and company.

Driving Diversity

• Engage with others to understand people’s differences.

 

80581 | Product M