GoHighLevel (GHL) Automation Specialist

WHO WE ARE:

Jumpfactor is an award-winning, 8-time Growth500 Fastest Growing Agency in Canada. We are a dynamic, fast-paced, and highly specialized digital marketing agency focused on helping Managed Service Providers (MSPs) achieve massive growth. With over $1.6 Billion in client revenue generated, we are recognized globally as a top-tier MSP growth expert.

ROLE SUMMARY:

As the GoHighLevel (GHL) Automation Specialist at Jumpfactor, you will be the go-to expert for building, managing, and optimizing automations across our core systems. You will work closely with cross-functional teams to connect GoHighLevel and n8n, ensuring workflows run smoothly from lead capture to follow-up, retention, and reporting.

In this role, you will take defined workflow requirements and turn them into reliable automations, helping improve execution speed, reduce manual work, and increase consistency across client and internal processes. You will also support documentation and internal enablement so teams can confidently follow and maintain workflows.

Strong English communication skills are essential, as accuracy in execution, troubleshooting, and collaboration directly impacts results in a fast-paced agency environment.

JUMPFACTOR’s CORE VALUES:

• Be STRATEGIC

• Be PASSIONATE

• Be TENACIOUS

• Prioritize LEARNING

• Embrace TEAM

• Maintain INTEGRITY

WHY EMPLOYEES LOVE JUMPFACTOR:

• Very competitive compensation package

• 100% Remote work

• Collaboration with a highly skilled international team

• Abundant growth opportunities and career advancement

• Performance-based bonuses recognize your impact

• Access to paid training, courses, events, and conferences

• Enjoy paid social events fostering team camaraderie

• Engage in weekly learning programs to stay ahead

• Harness state-of-the-art technologies and tools for excellence
  

KEY RESPONSIBILITIES:

• Assist in the setup and customization of GoHighLevel (GHL) accounts

• Build and maintain automations inside GHL for lead capture, follow-up, and engagement

• Build and maintain n8n workflows to connect GHL, HubSpot, and other systems

• Support CRM automation inside HubSpot, including lifecycle updates and pipeline handoffs

• Create and optimize workflows for lead routing, pipeline movement, and follow-up sequences

• Build and maintain funnels and landing pages inside GHL when needed

• Set up and manage email and SMS campaigns inside GHL

• Maintain contact tagging, segmentation, and database hygiene

• Analyze campaign performance and suggest optimizations

• Export data and support reporting needs across platforms

• Troubleshoot broken automations, integrations, and workflow errors quickly

• Document workflows clearly so the team can maintain and scale them

• Provide internal support and training to ensure workflows are used correctly

KEY SKILLS AND KNOWLEDGE:

Must-Have Requirements:

• Strong experience in