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Financial Crimes Operations Business Accountability Specialist with Heightened Customer Risk

Wells Fargo
141278-NC-CIC Customer Information Ctr, United States, United Statesfull_timeVerifiedPosted 5 Jul 2025
💰 $113,000/yr($63,600/yr$113,000/yr)

About the role

About this role:

Wells Fargo is seeking a Business Accountability Specialist on the Heightened Customer Risk team within Financial Crimes Operations.


In this role, you will:

  • Participate in research, assessment, and documentation of matters relating to the business’ policy and regulatory adherence, risk mitigation, or control efforts; identify patterns and trends and looks for opportunities for procedural or control improvements within area of focus
  • Primarily responsible for assessing customer risk related to cannabis and bearer share exposure, but will assess other risk types
  • Conduct assessments and analysis of basic business or operational outcomes, systems of record, technical assignments, documentation, procedures, or challenges that require research, evaluation, and selection of alternatives; exercise independent judgment to guide completion of medium risk deliverables
  • Present concise and well-articulated findings and recommendations, including rationale, to facilitate resolution of identified matters; exercise independent judgment while developing expertise in the risk mitigation or control activities of the business
  • Engage in additional research and studies to enhance regulatory knowledge
  • Collaborate and consult with colleagues, internal partners, and other business stakeholders to provide feedback, credibly challenge issues, and calibrate, as needed, to ensure alignment, consistency, and accuracy across groups
  • Participate in cross-organizational or internal operational initiatives and improvement efforts


Required Qualifications:

  • 2+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following:  work experience, training, military experience, education


Desired Qualifications:

  • Experience with Financial Crimes
  • CAMS or Wells Fargo AML Sanctions Credentials Program Certified (WFAMSC)
  • Industry knowledge or subject matter expertise with cannabis and/or bearer shares
  • Strong writing skills with an ability to effectively document financial crimes risk, mitigating factors and provide a risk determination
  • Experience with Anti-Money Laundering (AML)/Bank Secrecy Act (BSA)
  • Experience with Suspicious Activity Report (SAR) or Unusual Activity Report (UAR) review and writing
  • Experience in conducting investigative research, root cause analysis and consulting on transactions, suspicious situations, policy violations, referrals, customers, and related parties that present moderate to high risk, or complexity
  • Experience in reviewing and analyzing findings to determine level of risk
  • Ability to apply knowledge and independent judgement in various risk management practices
  • Experience in preparing appropriate documentation and reporting to management
  • Experience in assisting with writing corrective action plans and assist in managing change to prevent and mitigate risk
  • Ability to apply knowledge and independent judgement in various risk management practices
  • Knowledge and understanding of process flow or procedure
  • Ability to coordinate completion of multiple tasks and meet time frames
  • Ability to prioritize work, meet deadlines, achieve goals, and work in a complex environment
  • Intermediate Microsoft Office Outlook, Word, and Excel
  • Clear and concise written and verbal communication skills
  • Experience in informing peers, line of business and other partners on findings


Job Expectations:

  • This position offers a hybrid work schedule
  • Willingness to work on-site at the posted location
  • Visa sponsorship is not available for this position

Posting Locations:

  • 600 S 4th St. Minneapolis, MN
  • 300 Highway 169 S  Saint Louis Park, MN
  • 1150 W. Washington St. Tempe, AZ
  • 1525 W WT Harris Blvd. Charlotte, NC
  • 800 S. Jordan Creek Pkwy West Des Moines, IA

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$63,600.00 - $113,000.00

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Company

Wells Fargo

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