Assistant Maintenance Supervisor, Residential

Overview

The Assistant Maintenance Supervisor is responsible for assisting in leading the maintenance staff in the absence of the Maintenance Supervisor. He/She is also responsible for maintaining the physical integrity of the property while managing the maintenance team and working with the leasing team to maximize renewal and leasing opportunities. The Assistant Maintenance Supervisor will ensure that all duties are carried out with safety first and while adhering to the Maintenance P&P’s.

Responsibilities

• The Assistant Maintenance Supervisor will assist in being responsible for conducting all business in accordance with company policies and procedures and all state and federal laws (such as ADA, Fair Housing, OSHA, HAZCOM Program Lead Based Paint, etc.).
• He/she will perform maintenance tasks personally or delegate to assistants. It will occasionally be necessary to oversee and inspect the work performed by assistants.
• Implement and manage the system for handling resident service requests. Whenever possible, all requests should be completed within 24 hours. Schedule the on-call rotation for the staff and assist with service as necessary.
• Keep all safety material current and readily accessible. This includes MSDS sheets, HAZCOM recordkeeping, Lead Based Paint, Mold & Mildew, Pool log, Refrigerant log, EPA regulations, and OSHA requirements. You must be aware of the condition of physical property throughout and immediately correct unsafe conditions.
• Maintain accurate records of preventive maintenance, service requests, and make ready status of all vacant apartments. Also, maintain expenditures in line with the budget unless prior approval from the manager and area manager has been obtained.
• Schedule and perform minor and routine maintenance on all appropriate equipment on a regular basis. Inspect and maintain all tools in excellent condition.
• Diagnose and perform minor or routine maintenance or repair involving the following on a daily basis:
  • Electrical and plumbing (including water lines)
  • A/C and heating systems
  • Appliances
  • Water irrigation systems
  • Stairs, gates, fences, patios, and railings
  • Tile, carpet, and flooring
  • Roofing, gutters, fasteners
  • Interior/exterior lights
  • Fireplaces, ceiling fans
  • Gas fixtures and appliances
  • Shutters, doors, cabinets, windows, sliding glass doors Boiler, gas and electric
  • Door locks, P.O. boxes and locks
  • Security systems
  • Ceiling leaks
  • Walls
  • Pool area, tile, hot tub/spa, pool furniture
• Identify all utility meter cut-offs, apartment and fixture cut-offs, sewer clean-outs and prepare maps indicating the same.
• Maintain adequate inventory of spare parts and maintenance materials to handle most common repairs and situations.
• Assist in keeping the grounds neat and free of litter. Rakes, sweeps, and shovels as circumstances warrant.
• Perform any additional duties as assigned by Property Manager or Regional Manager.
• Learn and comply with all company safety rules. Use appropriate safety equipment at all times. Be familiar with all safety features on equipment, machinery, or materials encompassed by job duties. Immediately report any unsafe conditions to the manager.

Qualifications

Knowledge/Experience Required of the Position

• Ability to execute in a multi task environment
• Ability to lead a maintenance team
• Ability to work with third party contractor relationships when on-site

Education and Experience Required

• Current Certifications in EPA, CPO
• Minimum of 5 years’ experience in property management
• High School Diploma required, College preferred
• Ability to earn future designations as required by Industry standards, EPA regulations, OSHA requirements, etc.

Supervisory Responsibility

• On-Site maintenance team, in the absence of Maintenance Supervisor.

Physical Demands

The work is physically demanding. Typically, the associate will not be sitting to do the work. There may be some walking; standing; bending; carrying of moderate items such as papers, boxes, event items, collateral, books, small parts; driving an automobile, etc. No special physical demands are required to perform the work.

 

Work Environment

10% of work to be conducted in an office environment, maintaining records, vendor/supply ordering. 90% of work is conducted out on property, requiring ability to walk great distances, lift up to 75lbs., climb and be comfortable on roofing, operate heavy machinery, and withstand extreme outdoor temperatures. Must have own hand tools and some equipment as dictated by needs of property and R