Senior Salesforce Administrator - US

Hi! Before diving into the job details, let's give you some context on who we are and what to expect when joining the team.

Typeform, launched in 2012 in Barcelona, drives more than 500 million digital interactions per year and integrates with hundreds of other business-critical tools. We’re expanding from a small Barcelona-based business to a truly international and remote company.

Our vision is a world of more personal business relationships. Through our no-code Saas platform, we believe we can create that world by living our mission: To bring people closer with better conversations. We turn digital interactions into human connections, by offering people-friendly forms, quizzes, surveys, and asynchronous video solutions.

To do so, we look for people who are curious, ready to own their objectives, and passionate about taking organizations to their next chapter. But we are aware it’s not for everyone, our environment is perfect for those willing to become a change agent and roll up their sleeves to build our rocket ship.

About the role 

The Senior Salesforce Administrator is responsible for the administration of Salesforce.com; this includes system configuration, (maintenance, system enhancements/upgrades, etc.), creation of reports and dashboards, end-user training and data integrations, ensuring data hygiene and integrity. This role collaborates with functional leaders to identify, define, and implement changes and enhancements to meet business requirements in a dynamic, high-growth environment.

The ideal candidate will have exceptional technical, analytical and problem-solving skills and be comfortable interacting with all levels of the organization. We are seeking a self-starter, with a bias towards action, who can recognize and make process improvement recommendations. You will identify new and creative opportunities to leverage Salesforce.com and its database to support additional business processes or functions. You will also be motivated, team oriented and passionate about Salesforce technology.

Things you will do: 

• Responsible for configuration, design, functionality and end-user support of the Salesforce.com platform.
• Configure and maintain custom objects, record types, fields, page layouts, formulas, data validation rules, triggers, custom workflows, approval processes, installed packages, etc. within Salesforce.com.
• Maintain user roles and profiles, security settings, access settings, etc. (User Profiles, Role Hierarchy, Sharing Rules and Security).
• Establish and implement change control and best practices with regards to system maintenance, configuration, development, testing, data integrity, etc.
• Engage with business stakeholders to gather & analyze requirements and propose solutions that leverage Salesforce functionality. Translate approved solutions into actionable deliverables, ensuring high levels of quality, accuracy and process consistency.
• Manage data imports, database de-duping and cleanup.
• Manage the integration of applications connected to Salesforce.com, including but not limited to Chargebee, Pandadoc, Lean Data, LMS/CMS, Zapier, etc
• Identify production risks and areas for improvement; prioritizes, designs and facilitates successful implementation and adoption of new processes.
• Support the Revenue Operations team in cross-functional projects and strategic changes to systems and processes.
• Collaborate with Revenue Operations, Sales,  Information Technology, Marketing, Enablement,  and other business stakeholders to drive high levels of data integrity and operational reliability of our standardized business analytics, tools and processes.

What you already bring to the table: 

• Bachelor's Degree 
• 5+ years of experience developing on Salesforce.com platform.
• SFDC Administration Certification. (required)
• SFDC Advanced Administration Certification (required)
• Demonstrated experience using Lean Data (preferred)
• Experience using Zapier (preferred)
• Demonstrated experience in developing custom objects, workflows, validation rules, and triggers in SFDC. 
• Ability to identify areas for process improvement and recommend/implement solutions. 
• Proven creativity and problem-solving skills; ability to work around obstacles and solve problems with minimal direction. 
• Strong understanding of data structures and data modeling.
• Ability to develop effective relationships with business users, technical staff and executive management. 
• Strong organizational/time management skills; ability to prioritize work and meet deadlines in a fast-paced environment.
• Excellent written and oral communication skills.
• Strong work ethic, hands-on, with a customer service mentality.
• Flexible with a demonst