Commercial Manager

Who are we:

In 2019, our founders were working as engineers solving complex cross domain problems in defence and security organisations.

TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home.

 

Details:

Location: Remote with travel to client site when required  

Salary: £65,000 to £85,000 

Security Clearance: Eligible for SC or DV clearance 

 

Background: 

TwinStream has a small but growing number of high-value customers. Each customer regularly requests commercial proposals from TwinStream in response to new requirements. Some customers use public sector commercial frameworks for tendering requirements for which TwinStream competes. TwinStream needs to expand its limited presence on these frameworks. 

 

About The Role: 

This role is to support the senior leadership with the commercial activities required to sustain and grow the business. 

TwinStream has only a few customers, each with one or more contracts. Under each contract, customers raise requests for proposals. You will manage the lifecycle of proposals to provide timely responses that meet customer needs profitably. You will liaise with internal stakeholders to coordinate activities such as project estimation, resource planning and technical evaluation. You will take a leading role in writing the response, depending on specialists for the technical details. 

You will lead the process of creating proposals for new contracts with existing and new customers, ensuring that commercial risk is evaluated and managed. You will be responsible for reviewing contracts and ensuring that terms and conditions are appropriate to TwinStream ways of working, seeking legal support as necessary and working with the senior leadership team to resolve issues. 

You will be responsible for identifying public sector procurement frameworks relevant to our markets and ensuring we submit bids to be accepted onto them. You will provide input into the governance of the business to ensure TwinStream is compliant with the requirements of the appropriate frameworks and target customers. You will monitor the frameworks for opportunities to grow the business in line with our strategy. You will lead the bid process for tenders which we target. 

You will work with the senior leadership team to build relationships with our customers and explore opportunities for further collaboration with them. You will help the company to identify and develop new opportunities with existing and new customers and markets. 

This is a ‘hands-on’ role in which you will be producing documents, presentations and supporting material with assistance from the leadership and technical teams.  

 

Responsibilities:  

• Working with solution architects, delivery leads and the senior leadership team to create sales proposals. 

• Supporting the senior leadership team with key client relationships to understand opportunities and requirements. 

• Build strong relationships with operational client stakeholders to manage the submission of bids and proposals. 

• Work with senior leadership team to create and implement