Principal SRE (Backend Engineer)

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better TM- Reflects our commitment to employees, customers, partners and communities globally.


Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in the United States or Canada.

About the opportunity
Site Reliability Engineers bridge the gap between development and operations organizations and facilitate effective collaboration which leads to faster feature delivery and elevated service quality overall.
Join the pioneering Site Reliability Engineering team at Dayforce, where we lead the charge in ensuring our state-of-the-art products set new benchmarks in scalability, availability, and reliability. We embrace the SRE engagement model to deliver exceptional performance. As a member of our team, you'll help build and maintain a suite of internal tools that provide transparency into day-to-day operations, report, and autonomously remediate Dayforce’s environments, ensuring seamless service. We're committed to proactive solutions, crafting robust processes, empowering our talented developers with the latest technology, and engineering innovative remedies to prevent issues from recurring. If you're passionate about pushing the boundaries in site reliability engineering, join us at Dayforce and become part of a team that thrives on challenges and celebrates continuous improvement. Elevate your career with us and be a part of a transformative journey in the world of SRE.
We are looking for a person who can not only build robust and scalable systems, but also architect solutions end-to-end from design through execution. You’ll take ownership of both technical strategy and development, translating business needs into well-designed platforms while driving hands-on implementation.

What you’ll get to do
• Develop a deep understanding of Dayforce’s cloud infrastructure and applications to build a comprehensive mental model of the ecosystem.
• Contribute to and maintain a robust suite of tools that enhance reliability, support SRE practices, and automate operational tasks.
• Contribute to the design, implementation, and maintenance of cloud infrastructure and networking components to ensure scalability, security, and reliability.
• Collaborate with the team to uphold high coding standards and deliver reliable, maintainable code.
• Respond to and remediate production issues as they arise.
• Write scripts to collect data, monitor services, automate tasks, and support various operational needs.
• Participate in PagerDuty on-call rotations as required.

Skills and experience we value
• Passionate individual willing to learn new concepts and technologies as well as contributing to the SRE powered ecosystem.
• Ability to architect solutions, starting from the base problem and expanding to a full-fledged long-lasting solution.
• 7+ years of hands-on experience in scripting and programming languages (Python and PowerShell preferred).
• Proficient in CI/CD pipelines using GitHub Actions and managing deployment workflows.
• Experience managing Azure infrastructure.
• Experience managing and maintaining SQL Server databases.
• Experience managing alerting and incident response systems such as PagerDuty.
• Excellent communication, collaboration, and leadership skills.
• Proficient in Platform Engineering, with a strong background in creating and standardizing processes that enhance software delivery and developer experience.

What would make you really stand out
• Familiarity with AI/ML technologies or enthusiasm to explore them (e.g., LLMs, ML APIs).
• Openness to learning and adopting new tools and platforms (e.g., Rundeck, Pagerduty).
• Experience with security best practices in DevOps and software development.
• Knowledge of Docker and Kubernetes is considered an asset.


What’s in it for you
Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
We encourage individuals to apply based on their passions.
Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefit