Director of Talent Acquisition and Employment Services - San Francisco Public Works - 0932 (164286)

Company Description

Specific information regarding this recruitment process is listed below.

Application Opening: Friday, April 3rd, 2026
Application Deadline: Apply immediately. Application filing will be open at least through 11:59pm (P.S.T) of Thursday, April 9th, 2026 and will close any time thereafter
Recruitment ID: PBT-0932-164286 (RTF0164283-01152240)

Appointment Type: Permanent Civil Service 

San Francisco Public Works (Public Works) has a far-reaching portfolio with a $453 million annual operating budget, an active capital portfolio that exceeds $3 billion and a workforce of 1,700-plus employees. The department operates around the clock, touching every neighborhood in San Francisco. The staff designs and manages the construction of civic buildings and streets; cleans and greens the right of way; maintains civic buildings; manages multi-million-dollar bond programs; trains people for jobs; keeps the right of way free of hazards; paves the roads; repairs bridges and public stairways; expands accessibility; and works at the forefront addressing some of San Francisco’s biggest challenges. With a mission to enhance the quality of life in San Francisco for residents, visitors and business owners, Public Works is committed to providing outstanding public service through an equity lens.

Please visit the “About Us” section of our website at https://www.sfpublicworks.org to learn more about the department’s core values, Racial Equity Initiative, leadership team, history, budget and more.

The SFPW Human Resources Division is seeking a Director of Talent Acquisition and Employment Services to oversee our Talent Acquisition (Exams)/Classification, Employment Services (HR Operations) and Payroll teams.

Job Description

Under general administrative direction from the SFPW Human Resources Director, the Director of Talent Acquisition and Employment Services will develop strategies and work plans, supervise staff, research trends in relevant subject areas to inform and develop future plans, establish standard work, lead projects, and oversee cross-departmental collaboration to the success of different HR teams: Employment Services (HR Operations), Talent Acquisition (Exams)/Classification and Payroll.  You will lead an innovative team of HR professionals by providing your expertise on special projects as assigned, many of which require your thoughtful management of sensitive communication with entities such as the City-wide Department of Human Resources, the Civil Service Commission, and other City departments, commissions, and boards on human resources-related matters, as well as compliance with staffing regulations. If you're excited to apply creative and modern approaches to develop solutions and projects to serve the needs of the many communities across San Francisco, you'll be interested in joining our Public Works HR team. 

Major, Important, and Essential Duties

The Director of Talent Acquisition and Employment Services performs the following, but not exclusively, essential functions:

• Oversee three mission-critical areas in HR area: Talent Acquisition (Exams)/Classification, Employment Services (HR Operations) and Payroll
• Performance management of staff at various levels to maximize employee engagement, performance, and service delivery
• Coordinate with supervisory personnel in the assignment, reassignment, replacement, and transfer of personnel; supervise the preparation of personnel documents and maintenance of personnel records of HR staff
• Analyze complex data and prepare reports in the assessment of hiring activities, budgets, time to hire, payroll processing timeline and metrics, and other important HR operations metrics      
• Design and manage innovative HR processes that span the employee life cycle, which will include but not limited to: recruitment, selection, onboarding, payroll, separation, etc. 
• Develop and coordinate employee training programs for HR operations procedures in supervised areas: Talent Acquisition (Exams)/Classification, Employment Services (HR Operations) and Payroll
• Maintain positive working relationships with departmental managers and supervisors as well as staff members from other City departments
• Oversee continuous process improvement activities with an emphasis on collaborating with other divisions to improve hiring and payroll processing efficiency and equity
• Advise departmental managers and employees on Civil Service rules and provisions, Memoranda of Understanding, and Human Resources policies and related matters
• Build client-department relationships and