Security Guard - Seasonal Part Time - 2024 Season - BankNH Pavilion - Gilford NH

Job Summary:

WHO ARE WE?

Bank of New Hampshire Pavilion (BNHP) is one of the premiere concert venues in the Nation.  Voted in the top ten concert venues is the United States by USA Today, 12-time ACM Venue of the Year Nominee, BNHP is the place to work in the summer.  BNHP also ranks in the Top 5 of all amphitheatres for both customer and employee satisfaction.

Started in 1996 by the Harding family with a focus on hospitality, BNHP has always been a cut above.  In 2018, we entered into a partnership with Live Nation Entertainment - the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. This partnership has allowed BNHP to continue to grow, by attracting even more artists to New England!

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and committed. At BNHP, our people embrace these qualities, so if this sounds like you then please read on!  Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.

That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.

THE ROLE:

Guard, patrol, and/or monitor the venue premises to prevent theft, violence, or infractions of rules. May operate metal detector equipment.

JOB FUNCTIONS:

• Circulate among guests and/or employees to preserve safety, order and to protect the venue property.
• Monitor and authorize entrance and departure of employees, guests, and other persons to guard against theft and maintain security and safety of the premises.
• May write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
• Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection.  Employees must successfully pass a motor vehicle background prior to operating any vehicle on behalf of the company.
• Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
• Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
• Partner with fellow band members at the end of show to close the venue - this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, etc.
• Warn persons of rule infractions or violations and apprehend or evict violators from premises.
• Responsible for entering availability 3 weeks in advance through the ABIMM system.  Employee is further responsible for communicating with supervisor should that availability change.
• Ensuring that time worked is accurately captured through the ABIMM system.

QUALIFICATIONS:

• Ages 18 and up
• Must be able to successfully complete a background check and in some cases a motor vehicle background
• High school diploma or equivalent experience required
• Good working knowledge of security operations, safety practices in a business environment and enforcement procedures preferred.
• Ability to perform duties in a professional manner and appearance; ability to make independent and good judgment decisions within proper policy and procedures.
• Excellent verbal, written, and interpersonal communication skills
• Acute sense of judgment, tact and diplomacy
• A strong sense of teamwork and ability to execute programs
• Position requires constant walking, climbing stairs, lifting, with only occasional sitting

PHYSICAL DEMANDS/WORKING ENVIRONMENT: 

• Work environment is fast-paced 
• Position requires extended periods of prolonged standing, bending, stooping, reaching, and working on your