Senior Manager e-commerce (Supermarketuri) - Moldova (They/She/He)

<p>If you’re here, it’s because you’re looking for an <strong>exciting ride</strong>. </p> <p>A ride that will fuel up your ambitions to take on a <strong>new challenge and stretch yourself beyond your comfort zone.</strong> </p> <p>We’ll deliver a <strong>non-vanilla culture built on talent, where we work to amplify the impact on millions of people</strong>, paving the way forward together. </p> <p><strong>Not your usual app</strong>. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. </p> <p>Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.</p> <p><strong>What makes our ride unique? </strong></p> <p><strong>🤝 Our culture and strong values. </strong></p> <p><strong>💪 Our career development philosophy. </strong></p> <p><strong>🤝 Our commitment to being a force for good. <br/><br/></strong></p> <p>We have a vision: <strong>Building the largest marketplace in your city, to give access to anything in minutes. </strong>And this is where your ride starts.</p> <p><strong>THE JOURNEY:</strong></p> <ul> <li>Groceries Senior Manager is a management position in charge of grocery chains (e.g. Linella, Bonus etc), pharmacies (e.g. Farmacia Familiei), IT shops (e.g. Bomba), flower shops and everything else that is not a restaurant </li> <li>Responsibilities include: </li> </ul> <ul> <li> <ul> <li>Devise the short-term and mid-term strategy to grow the business in Moldova (e.g. increase the number of orders and users) </li> <li>Bring new shops or grocery chains to sell through the app </li> <li>Manage the existing accounts, ensuring they offer on the app the same levels of service and selection as they do in their own shop </li> <li>Improve operational metrics, alongside the Operations Team (e.g. offer the lowest delivery time we can for the orders made through the app) </li> <li>Oversee the P&amp;L </li> <li>Manage your direct reports, as well as the extended, indirect team</li> <li>Work with a cross-functional local team (marketing, finance, procurement…) to achieve your goals </li> <li>Participate in global strategy meetings where you will work with the regional and global team to ensure the country is aligned with Glovo’s overall strategy </li> <li>Evaluate strategic opportunities, performing (together with your team) a broad range of quantitative and qualitative analyses.</li> </ul> </li> </ul> <p><strong>WHAT YOU WILL BRING TO THE RIDE:</strong></p> <ul> <li>At least 4+ years of total work experience in retail, HoReCa, consulting, any other relevant fast-moving industry</li> <li>Business acumen:</li> <ul> <li>Proven track record of understanding and empathising with clients’ / partners' business models, challenges, and objectives to create strategies and deliver value through collaboration</li> </ul> <li>Stakeholder collaboration:</li> <ul> <li>External: Proven experience of working with external partners to align on strategic initiatives, foster mutual growth, and ensure seamless collaboration</li> <li>Internal: You’re an expert on managing stakeholders, working with peers, and leveraging other teams aspiring to do what’s best for the company </li> </ul> </ul> <p> </p> <p><strong>Key Skills</strong></p> <ul> <li>Strong problem-solving skills - you are hypothesis-driven &amp; looking for data to drive decisions</li> <li>Great communication and interpersonal skills - you can negotiate contracts with large organizations AND explain Glovo’s value proposition to micro and small enterprises</li> <li>Project management skills, highly organized and detail-oriented approach</li> <li>Excellent knowledge of Google Suite and/or MS Office, Excel</li> <li>Excellent written and spoken Romanian and/or Russian &amp; business level English </li> </ul> <p> </p> <p><strong>Culture</strong></p> <ul> <li>Ability to work in a high growth and high-performance start-up with a fast pace</li> <li>Adaptable, positive mindset: possess a flexible attitude towards evolving roles within the commercial domain; we value versatility &amp; the ability to adapt to new challenges while ensuring a consistent job scope</li> <li>A can-do attitude </li> <li>Endless curiosity - you wonder why problems exist, spend hours figuring out why, and can’t stop thinking about solutions</li> <li>An empathetic and inclusive attitude - you are always respectful, kind, and fair</li> </ul> <p>Individuals representing diverse profiles, <strong>and abilities,</strong> encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't