Medical Assistant II - Outpatient Surgery & ENT

Job Summary:

Under the supervision of medical staff, performs routine clinical and administrative duties in support of assigned area or office. If you’re looking for a role where you can make a real impact on patients’ day-to-day care, without nights, weekends, or rotating shifts — this could be a great fit.

Job Description:

Position: Medical Assistant II - Certified

Location: Alfond Center for Health, Augusta, ME & Thayer Center for Health, Waterville, ME

Schedule: 40 Hours | Consistent Schedule

Shift: Days | 8:00 - 4:30 | M-F

What You'll Do

• As a CMA on our Outpatient Surgery & ENT team, you’ll play a key role in keeping visits running smoothly while supporting both patients and providers.

Clinical Responsibilities

• Assists with collecting statistics and prepares patient for visit and medical staff
• Prepare patients for visits and assist providers during examinations
• Assists with basic diagnostic procedures and performs specimen collection as required
• Communicates observed changes in patient condition to medical staff for assessment

Administrative & Support Duties

• Documents patient care given
• Performs duties as assigned, including filing, reception, scheduling, scribing, data entry, prior authorization, and patient registration
• Maintains equipment and medical supplies, including reordering, stocking, cleaning, and troubleshooting
• Maintains examination areas

What We're Looking For

• Certified Medical Assistant (CMA)
• Strong communication skills and attention to detail
• Ability to balance clinical and administrative responsibilities
• A team-focused mindset with a patient-first approach

Why This Role Stands Out

• Consistent daytime schedule
• Specialty outpatient role supporting Surgery and ENT (Ear, Nose & Throat) care across two hospital locations
• Work across two MaineGeneral sites — gaining well-rounded, system-based experience while remaining part of one unified team
• Strong team culture where staff, surgeons, and leadership work collaboratively to deliver the best patient care
• Supportive, well-rounded team that values communication, shared learning, and helping one another succeed
• Fast-paced, engaging environment with four service lines, offering variety and opportunities to continue developing your skills within the role
• A position built for those looking to grow, stay, and make a lasting impact within a team that truly works together

Why MaineGeneral?

At MaineGeneral, you're not just filling visits, you're part of a mission-driven health system that believes care is better when it's intentional.

Scheduled Weekly Hours:

40

Scheduled Work Shift:

Job Exempt:

No

Benefits:

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

• We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.

• Employees have access to industry-leading leave for new parents.

• A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.

Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:

• Access the wages you’ve already earned before payday with Payactiv, giving you greater flexibility over your finances.

• Tuition Reimbursement is available to all employees to further develop skills and career.

• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.

• Three insurance