Wellness Receptionist/Childcare Attendant

Description

Are you a dedicated person who wants to serve patients and clients by helping them attain the highest goals possible?

Then we NEED your help!

At HealthActions Physical Therapy, our purpose is to help people feel better, move better, and live better.

Join our team to help provide top-quality physical therapy services and ensure long-term success in the health & well-being of our patients and gym members.

This is a part-time position working around 25 hours each week as a receptionist and childcare attendant.

Requirements

SPECIFIC RESPONSIBILITIES

Wellness Receptionist:

1. Attention to detail
2. Work in a small office with stress factors of telephone calls, noise generated by computers, printers, and talking.
3. Organize work load, input charges into computer, answering telephone lines, and greet all patients.
4. Work independently without constant supervision.
5. Answer the telephone in a courteous, helpful manner (as defined in the telephone skills area).
6. Screen incoming calls and take messages or refer appropriate calls when needed.
7. Schedule appointments for patients.
8. Maintaining responsibility of general secretary support functions: coordinating meetings, scheduling patients, greeting patients, coordinating in-services and patient record keeping, pulling medical charts, and copying as required.

Childcare Attendant:

1. Provide quality care for children in a defined area of the gym for the attending members and guests.
2.  Interact with the children in a positive and age-appropriate manner. 
3. Ensure that the environment is safe and welcoming. 
4. Provide feedback to parents.
5.  Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents.
6. Report all accidents, safety hazards, or conflicts to your supervisor immediately.
7.  Serve as a positive role model with an emphasis on developing and maintaining effective communication with participants, parents, other staff, and supervisors.
8. Maintain a sanitary environment by thoroughly cleaning toys, counters, tables, and floors.
9.  Keep the program areas neat and organized. Follow all safety procedures.

SPECIFIC FUNCTIONS:

1. Creating Weekly Schedule
2. Insurance Verification
3. Creating Patient Chart
4. Work Comp verification and communication
5. Patient Follow-up
6. Assuring that End-Script dates are accurate
7. Insurance Pre-Certs
8. Progress Notes
9. Communication page documentation
10. Patient collections, Collection balancing
11. Verification of patient appointment schedule
12. Make sure all children have registration forms on file

QUALIFICATIONS:

High school diploma. Must complete all in-service requirements and on-the-job training as directed by the parent company. Completes all annual in-services, orientation, and re-orientation activities as specified. In-service and skills orientation includes education for all age groups treated in the Physical Therapy Department. Must have experience with computers.

JOB EXPERIENCE:

Helpful, but not required.

DECISION MAKING

ADAPTIVE SOCIAL SKILLS

ACCOUNTABILITY OF RESOURCES

RESPONSIBILITIES OF CONTACTS

RESPONSIBILITIES FOR CONFIDENTIALITY

PHYSICAL ENVIRONMENT

PHYSICAL EFFORT

Must be capable of frequent to constant sedentary to light lifting, and infrequent moderate lifting. Must be able to walk and stand on an occasional basis. Must be able to sit on a constant basis. Must be able to kneel or stoop on an occasional basis. Must be able to communicate both verbally and in writing to provide clear understanding of findings and instructions to patients, families, and peers. Must be able to reach, use fingers, and feel with the hands and arms on a frequent to constant basis. Must have good corrected color vision to allow visual inspection of clients and their work to make appropriate assessments and for the safety of themselves and others.