Senior Executive Assistant to the CEO

Our mission: to eliminate every barrier to mental health. 

Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person  — whether that’s meditation, coaching, therapy, medication, and beyond. 

Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.

We are seeking an experienced and highly proactive Senior Executive Assistant to join our organization and provide comprehensive support to our CEO and Chief of Staff. Reporting to our Chief of Staff, you will play a critical role in managing calendars, coordinating, attending and taking notes during meetings, sending out meeting follow-ups, and ensuring efficient communication within the organization. The ideal candidate will possess excellent organizational skills, a sense of urgency, and the ability to optimize these leader’s schedules to create more bandwidth for strategic activities.

This is an ideal position for an ambitious career Senior Executive Assistant who works well under pressure and senior management teams. In this capacity, the Senior EA will organize and coordinate external relations and may oversee special projects for the leaders they support. The Senior EA must be creative and enjoy working within an entrepreneurial and mission driven environment. The ideal individual will have the ability to exercise good judgment in a variety of situations, with exceptional written and verbal communication, administrative, and organizational skills.

Responsibilities:

Proactive Support:

• Anticipate the leader’s needs and act proactively to address them, including preparing meeting materials, briefing documents, and agenda items in advance.
• Monitor deadlines and follow up on action items, ensuring timely completion of tasks and facilitating effective decision-making.
• Availability to be reached in and outside of regular working hours
• Support the design and execution of the department All Hands meeting

Calendar Management:

• Proactively manage the leader’s calendars, including scheduling, prioritizing appointments, and coordinating all internal and external meetings.
• Work closely with the leaders to keep them well informed of upcoming commitments and responsibilities, following up appropriately. 
• Act as a "barometer," having a sense for the issues taking place in the environment and keeping leaders updated. 
• Anticipate leader’s needs in advance of meetings, conferences, etc. and proactively identify ways to meet those needs
• Optimize the leader's schedule to create more time for strategic initiatives by efficiently managing conflicting priorities and minimizing time conflicts.

Communication and Correspondence:

• Act as a liaison between the leaders and internal/external stakeholders, handling correspondence, emails, and phone calls with professionalism and confidentiality.
• Provide a bridge for smooth communication between the leaders and internal departments; demonstrating leadership to maintain credibility, trust, and support with senior management staff.
• Draft, proofread, and edit various business documents, including memos, reports, presentations, and emails, ensuring accuracy and clarity.

Travel and Logistics:

• Arrange complex travel itineraries, including flights, accommodations, ground transportation, and visas, considering the leader's preferences and optimizing travel efficiency.
• Coordinate logistics for meetings, conferences, and events, both onsite and offsite, ensuring smooth execution and providing necessary support.

Information Management:

• Organize and maintain confidential and sensitive information, documents, and files, ensuring easy accessibility and efficient retrieval.
• Display discretion in handling highly confidential information on behalf of the leaders.
• Conduct research, gather data, and prepare reports and presentations to support the leader's decision-making process.

Personal Tasks for your Leader:

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