Manager, Learning Data Operations & Insights

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Human Resources

Job Sub Function:

Learning & Instructional Design

Job Category:

Professional

All Job Posting Locations:

Horsham, Pennsylvania, United States of America, Titusville, New Jersey, United States of America

Job Description:

J&J Innovative Medicine is recruiting for a Manager, Learning Data Operations & Insights, located in Titusville, NJ or Horsham, PA.

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

Purpose: As the Manager of Learning Data Operations & Insights, you will be the driving force behind the seamless management of data access, workflows, and analytics that support our learning initiatives. Collaborating across teams as a trusted partner, you’ll focus on standardizing data practices, improving data quality, and developing dashboards and metrics that tell the story of our growth. Your expertise will help collaborators build confidence in data, supporting them in making informed decisions. With a passion for exploring new data sources and methods, you’ll continually push the boundaries of how we measure and improve learning impact, empowering our organization to learn faster, better, and smarter.

Key Responsibilities:

Data Access, Infrastructure, and Operations:

• Lead operational projects to improve data access and workflows.
• Collaborate with business partners to standardize and centralize data to improve data quality and accessibility.
• Translate business requirements into clear technical specifications to facilitate data access and the development of dashboards, ensuring solutions meet business needs and are successfully implemented by IT and data teams.
• Lead survey administration and operations, ensuring efficient processes and alignment with organizational goals to enhance data quality and value.

Data Synthesis, Analysis, and Insights:

• Support creation, reporting, and analysis of key operational and organizational health metrics to reinforce the impact and value of our organization with leadership and identify opportunity areas.
• Structure and execute targeted analyses for specific learning initiatives to demonstrate effectiveness, uncover insights, and identify areas of opportunity for continuous improvement.

Business Partner Consultation and Support:

• Support initiatives to accelerate data literacy across business partners, encouraging a collaborative environment where data understanding and effective use are building blocks for strategic decision-making.
• Provide consultation and support to business partners on development and execution of measurement strategies and metrics for individual programs, helping to evaluate impact and identify improvement opportunities.
• Assist teams with adoption of new processes, tools, or initiatives, ensuring smooth transitions and user engagement.

Innovation:

• Research, explore, and support operationalization of new data sources, tools, or methods to enhance measurement of learning success.
• Lead or support new projects or initiatives as they arise, providing flexible leadership and operational expertise to drive priorities forward.

Qualifications / Requirements:

Education:

• Bachelor’s degree is required; Master’s Degree or equivalent is preferred.

Experience and Skills:

Required:

• 5+ years of experience supporting data operations,