Sr. Director, Operations - Client Services: Pet/Paper/Non-Foods

Summary

Senior Director, Client Services - Pet/Paper/Non-Foods

 

At our Company, we grow People, Brands, and Businesses! We are seeking a highly dynamic Senior Director of Client Services to be responsible for the development and execution of our overall strategy across the pet, paper, and non-foods category. The Senior Director, Client Services is responsible for leading relationships with our strategic clients, developing joint business plans, partnering with retail teams to create determine white space opportunities, and driving new sales opportunities, specifically in the Private Brand space. 

 

We are looking for a candidate with experience in retail across all channels - club, mass, pet specialty, ecommerce, and traditional grocery.  The ideal candidate has a knowledge of the categories with history and passion for growing businesses, particularly in the Private Brands industry. We strive to be strategic partners with our suppliers and retailers. Apply today!

 

What we offer:

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off 

Responsibilities:

• Create and define the long-term strategy for the Pet, Paper, and Grocery Non-Foods desk across Daymon 
• Developing, maintaining, and growing clients' business through collaborative business plans, partnering with account teams, selling in new opportunities and services.
• Understanding the industry and competitive landscape to determine focus areas. Reviewing industry and category trends to make sound recommendations to customers and clients
• Expanding Daymon Private Brands business by selling new services and gaining new clients within the respective categories across retail
• Showcasing Daymon's Private Brand expertise within the Pet, Paper, and Grocery Non-Foods categories through presentations, category reviews, overall industry/category recommendations
• Day-to-day business and relationship management, including but not limited to: analyzing sales reports, submitting/negotiating contracts, sales tracking, etc. 
• Make adjustments and optimize service quality to maximize our one-to-one consumer interactions.

Qualifications:

• Bachelor's Degree or equivalent experience required; MBA Degree or equivalent experience preferred
• 10+ years of leadership experience in sales within the pet, paper or grocery non-foods categories or channels of trade, including P&L responsibility (budgeting, forecasting, etc.)
• Previous experience managing direct reports
• Experience working with and selling to major retail chains such as Costco, Walmart, Tractor Supply, Petco, and/or experience in consumer packaged goods industry
• Excellent strategic thinking and process development skills
• Excellent communication skills, both written and verbal
• Ability to influence without authority

 

Job Will Remain Open Until Filled

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

 

Position Summary

The Sr Director, Operations INEX is responsible for executing overall operational strategy, overseeing the Business Unit P&L, and driving accountability to achieve successful results for the Integrated Retail Team. The Sr Director, Operations leads team management, performance management, strategic planning, budgeting and forecasting initiatives, in addition to problem solving and process development. Focus on defining measurable results for the organization that enable and support outstanding program execution for our clients. Results will be attained through ensuring alignment between the operational capabilities of the organization with the business performance goals.

 

Essential Job Duties and Responsibilities

 

Strategic Leadership

• Create and define the long-term strategy for the Integrated Marketing Operations Team, including but not limited to, sourcing and procurement strategy, planning strategy, and field support strategy
• Secure and align resources to enable the long-term strategy for the Integrate