Become a part of our caring community and help us put health first
 

The Community Management Professional 2 cultivates the organization's social community through community advocacy programs and active engagement with community members. The Community Management Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

The Community Management Professional 2 builds visibility and credibility of organization's products and services throughout community via chats, posts, and interactions. Strategizes methods to scale communities and drive greater connections among community members. Engages new community members. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

Use your skills to make an impact
 

Required qualifications:

• Bachelor's degree
• Experience working with community-based organization, healthcare or government programs serving Medicaid beneficiaries or vulnerable populations
• Proficient in general administration and data management systems
• Knowledge of and ability to navigate community resources
• Ability to manage multiple priorities in a fast-paced environment
• Goal-oriented, and a team player
• Comfortable Public Speaking
• Strong knowledge of CBO/FBO operating structures, SDOH and health equity
• Understanding of marketing, social media and public relations and its connection to a field-based role
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Proven interpersonal skills and ability to efficiently interact with external stakeholders, internal stakeholders and Medicaid members representing a wide array of cultures, experiences and socioeconomic backgrounds

Preferred Qualifications

• Background in community outreach, education and/or nonprofits, marketing
• Experience in supporting Medicaid health plans and/or underserved populations
• Understanding of the unique geography and culture of Miami-Dade and Monroe Counties
• Bilingual Spanish and/or Creole
• Ability to lift a minimum of 20 pounds

Additional Requirements / Adherence

Work Style: Combination remote work at home and travel within Miami-Dade and Monroe Counties

Hours: Monday through Friday 8:00 AM to 5:00 PM Eastern Time/ Occasional weekend Requirements

Travel:

• 50-75% travel to public/community outreach events, community-based councils, committees, etc.
• Occasional overnight/weekend stays, as needed to meet business needs

Driver’s License, Insurance, and Automobile Policy:

• Must have a valid driver’s license with reliable transportation and the ability to travel within the state of Florida, as required
• This role is part of Humana's Driver safety program, therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage

Remote Work at Home Requirements

• Must have the ability to provide a high speed DSL or cable modem for a home office
• A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required
• Satellite and Wireless Internet service is NOT allowed for this role
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$52,500 - $72,300 per year

 

This job is eligible for a bonus in