Capgemini Invent - Senior Consultant - Life Sciences CRM - Salesforce Health Cloud / Sales Cloud

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

Job Description - Responsibilties

YOUR ROLE

As a Senior Consultant (SC) on Capgemini Invent’s Life Sciences team, you will play a key client-facing role, managing on-site relationships, leading project workstreams, and supporting practice development through sales, recruitment, training, and team engagement. This position offers exposure to diverse projects, building both depth and breadth of experience.

 

Project Delivery:

• Lead CRM and omnichannel transformation initiatives, especially with Salesforce Health Cloud.
• Advise on CRM strategy, system configuration, and business process improvements across commercial, medical, and field teams.
• Guide blended teams to deliver transformation projects on schedule.
• Analyze data, develop client recommendations, and design strategic roadmaps.
• Implement AI-driven CRM strategies for personalized, cross-channel engagement.
• Assess CRM capabilities, define Salesforce requirements, and support configuration/testing.

Qualifications & Experience

• 5+ years in management consulting or industry, focused on Pharma/Life Sciences, especially Sales & Marketing.
• Strong omnichannel, CRM, and digital marketing knowledge.
• Experience with Salesforce (Health/Sales Cloud), CRM implementations, and omnichannel orchestration.
• Skilled in AI/GenAI, data analysis, and process automation.
• Demonstrated consulting competencies: meeting/workshop facilitation, deck writing, client interviewing, issue and data analysis, process design, and change management.
• Experience leading workstreams and small teams.
• Strong quantitative and analytical skills.
• Valid Salesforce certification (Administrator or higher).
• Willingness to travel up to 50-75%.
• Bachelor’s degree required.
• Must be legally authorized to work in the U.S. without sponsorship.

What You'll Love About Working Here

At Capgemini Invent, we empower our people to explore, innovate, and progress. As a global community of entrepreneurial thinkers, you’ll be encouraged to step up, try new things, and make a mark. As part of Capgemini Invent, you’ll have the flexibility to work your own way and find your balance. We give you the ownership and support you need to grow your skills and shape your future path.

Hybrid working

We believe that flexibility is the key to a healthy work-life balance. That’s why our employees work with their managers to determine an arrangement that works best for their role and personal circumstances.

Flex abroad

Capgemini’s Flex Abroad program gives employees the opportunity to work abroad for up to 45 days in a 12-month period. This allows you to temporarily change your working environment while staying connected to your team and career goals.

The base compensation range for this role in the posted location is:  $112,600 - $212,700

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligibl