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Food and Beverage Manager

Choice Hotels International
United Statesfull_timeVerifiedPosted 28 Aug 2024

About the role

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com

The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

   

Key Responsibilities

  • Participates in the development and implementation of business strategies for the hotel which are aligned with Choice Hotels overall mission, vision values and strategies
    • Assists with the development and implements strategies for achieving food and beverage goals and supports achievement of the hotel’s goals
    • Monitors status regularly and adjusts strategies as appropriate
    • Participates in the development of the annual marketing, sales, and strategies
    • Continually improves hotel food and beverage and adheres to brand standards
  • Maximizes profitability and revenue by directing the hotel food and beverage operations
    • Works with Regional Chef in order to incorporate best practices and deliver services on a cost-effective basis
    • Controls costs by adhering to standards of operations for forecasting, budgeting, scheduling, payroll control and other expense management systems
    • Audits and maintains food safety, ensuring all food and beverage staff have necessary safety certifications
    • Responds to food safety inspections and reports
    • Oversees monthly food and beverage inventories for supplies and maintains optimum stock levels to meet customer demand, detect waste and avoid excess expense for optimal profit without adversely affecting hotel performance.
    • Assists with the development and implements the menu offerings and pricing based on competition, market trends, costs, etc.
    • Ensures outlets meet or exceed brand standards
    • Reviews guest complaints and responds as appropriate
    • Develops and implements strategies and practices which support employee engagement
  • Assists with invoice coding and processing
    • Communicates effectively with guests, management and employees
    • Promotes Food and Beverage outlets through advertising and public relations campaigns through local sources
    • Works closely with Restaurant and Kitchen leaders to maximize revenue while meeting or exceeding guest expectations
  • Ensures that meeting space is readied including
    • Supervising and assisting in set up of furniture, seating and equipment
    • Ensuring that floors, walls and equipment are clean in function rooms
    • Contributing to the general upkeep of function rooms and related public areas
    • Storing all banquet furniture and equipment properly in designated areas following an event
    • Ensuring proper equipment operation/maintenance
    • Sets lighting and temperature to comfortable levels
    • Works closely with Sales and client to maximize guest satisfaction and repeat business
  • Develops and implements strategies and practices which support employee engagement
    • Develops and recruits the human resources necessary to achieve hotel and Management goals
    • Oversees human resources management including the recruitment and selection, training & development, recognition and performance management of the work force
    • Takes active role in recruitment and selection of qualif

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Company

Choice Hotels International

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