Global Key Account Manager Personal Care - Princeton, NJ

Global Key Account Manager Personal Care
Princeton (NJ)
Hybrid / Remote
C43

 

The Global Key Account Manager Personal Care will lead global customer projects, relations and services for strategic customers by identifying opportunities, building strategic plans and orchestrating assigned multifunctional resources across regions. You will aim for substantial sales and profitability growth both with existing and new product portfolios.

 

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated. 

 

Your key responsibilities
• Assume lead role for all activities for designated accounts. Develop, review, monitor strategic Account Plans, sales forecasts and budget. Drive projects and customer requests effectively and successfully through the organization
• Manage regional responsibilities for global key accounts, working closely with the local representatives to service the customer globally.
• Measure performance (P&L, Sales, GPx, market share, scorecards, etc.) and initiate actions where needed
• Conduct complex sales negotiations across many countries, including core listing negotiations for key accounts and regions. Understand operations and logistics as they impact commercial results.
• Ensure P&B PC works seamlessly in the eyes of the customer by anticipating, and efficiently managing, internal and external requests and issues.
• Drive the analysis, development and implementation of the customer strategy through an in-depth understanding of their overall business and value drivers (i.e. opportunities, pain points, strategic fits, etc.)

 

We bring
• Opportunity to work with innovative ingredients and transformational products for some of the world’s best-selling beauty products.
• Access to an extensive Skin Care ingredients portfolio, such bio-actives and peptides, as well as vitamins, UV filters and technical and performance ingredients like e.g. emulsifiers.
• Customer-first approach, working with world-renowned brands to turn ideas into impactful solutions.
• Supportive environment where individuals are empowered to progress and contribute to meaningful change.
• Opportunity to build a career making a significant impact on billions of lives, with the freedom to shape your own path.
• Recognition and celebration of your efforts and accomplishments.

 

You bring

• University degree in business and/or technical field, MBA desired, but not mandatory for candidates with strong track record in customer management
• Proven track record of 10 years of experience in sales, value-based & solutions-selling. Commercially savvy with strong business acumen. Solid financial and Project Management skills
• Ability to build and maintain effective relationships with customers, decisionmakers, influencers and stakeholders – proven talent to navigate amongst all hierarchy levels of the organization
• High emotional intelligence. Stress resilience and ability to deal constructively with rejection and adversity
• Excellent leadership skills and ability to orchestrate multifunctional resources, to energize and lead a cross-functional team around a project without formal authority
• International mindset with high intercultural sensitivity. Willingness to travel and comfortable in working with different geographic cultures. Willingness to learn and embracing change.

 

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at dsm-firmenich.

As a committed equal opportunity employer, we ensure our recruitment practices are inclusive and fair. We encourage  the recruitment of a diverse workforce, representative of the communities in which we work, by using inclusive language, diverse interview panels, diversified sourcing strategies. Selection is based on qualifications, competency, experience, performance history and fit with the team to advance fair and equitable opportunity.  

Employment decisions are based upon job-related reasons regardless of an applicant's race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, backgrounds, genetic information, protected veteran status, or any other status protected by law. 

We are committed to providing reasonable support for disabled applicants in our recruiting proc