Security Coordinator

About the Metropolitan Museum of Art

The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in two iconic sites in New York City—The Met Fifth Avenue and The Met Cloisters. Millions of people also take part in The Met experience online.

Since its founding in 1870, The Met has always aspired to be more than a treasury of rare and beautiful objects. We are committed to fostering a collaborative and respectful work environment with a staff as diverse as the audiences we engage. Our staff members are art lovers who are passionate about working toward a common goal: creating the most dynamic and inspiring art museum in the world.

At The Met, every staff member – from security officers to researchers to scientists and beyond – lives by our core values of respect, inclusivity, collaboration, excellence, and integrity. 

Respect: Engage one another with collegiality, empathy, and kindness, always.

Inclusivity: Ensure that all are and feel welcome and valued.

Collaboration: Reach across boundaries to exchange ideas and work together toward our shared mission.

Excellence: Lead the cultural world in quality and expertise—and inspire curiosity and creativity.

Integrity: Hold ourselves to the highest moral standards, admit when we fall short, and then evolve. 

GENERAL STATEMENT OF RESPONSIBILITES & DUTIES:

You will assist the Security Staffing Analyst in implementing the day-to-day operational security requirements. You have strong administrative skills; are a critical thinker, extremely organized, possess good writing skills, and balances multiple tasks with competing priorities efficiently, professionally; and work under minimal supervision as well as part of a team. You must exercise good judgment, decision making, build strong relationships, and trust among Security Department colleagues, Museum leadership, departmental staff, volunteers, and external stakeholders.

PRIMARY RESPONSIBILIES & DUTIES:

• Responsible for Security coverage based on daily operational staffing levels by assigning personnel to specific sections of the Museum.

• Utilize new technology and scheduling platforms for running daily payroll reports, scheduling time off (Annual leave, holidays, trainings), schedule changes, and inputting time and attendance data (Sick, holiday, annual, etc..) for Security personnel in the WorkDay System.

• Prepare all materials for supervisors and security personnel to keep them up-to-date on policies and procedures.

• Allot overtime for daily manpower shortages, security escorts, early starts, special events, and gallery closures.

• Responsible for payroll submission with audits and corrections.

• Serve as the liaison to other Museum departments.

• Properly maintain and update all Security personnel records.

• Coordinate the daily needs of security escorts and contractors throughout the building.

• Answer paycheck inquiries and perform paycheck distribution.

• Responsible for understanding and applying union contract rules and protocols to assist with all union inquiries.

• Handle sensitive and confidential information with limited supervision.

• Any duties as assigned by the Security Manager or Security Staffing Analyst

EDUCATION & EXPERIENCE:

• High school diploma or GED equivalent

• Demonstrated understanding of staffing of personnel and distribution on the floor

• Institutional understanding of frontline operations at a museum or other cultural institution

• Knowledge of Workday and interest in learning Payroll and timekeeping procedures

• Attention to detail

• Demonstrated proficiency in Microsoft Suite

• Exemplary attendance and punctuality

• Good judgment, clear decision making, appropriate initiative, and professional conduct

• Ability to perform and demonstrate self-control under difficult circumstances

• Communication skills, both written and verbal

• Experience working with scheduling and Logistics

• Must be able to work a flexible schedule, extended hours, and holidays.

COMPENSATION RATE:

• Pay Rate: $33.00 / Hourly

The advertised pay scale reflects the good faith minimum and maximum salary range for this role. The advertised pay scale is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate’s experienc