Senior Project Manager, PMO

<h2><strong>1. About the Company</strong></h2> <p>Duetto, the industry-leading hospitality revenue management system, leads the way in helping hotels, resorts and casinos optimize revenue and boost profit. Our leading SaaS platform, expanding suite of products, and incredibly skilled team have been at the heart of our continued success and our ambition for future growth knows no bounds.</p> <p>Duetto is building the future of hotel revenue strategy. We’re not just another SaaS company — we’re redefining what’s possible for hotels through our category-creating platform, the Revenue &amp; Profit Operating System.</p> <h2><strong>2. Role Summary / Purpose</strong></h2> <p>The <strong>Senior Project Manager, PMO</strong> is responsible for driving the end-to-end planning and execution of complex, cross-functional initiatives that span multiple departments — acting as the connective tissue between business functions to ensure high-priority projects meet ambitious company goals on time and within scope.</p> <h2><strong>3. Key Responsibilities</strong></h2> <ul> <li><strong>Drive</strong> end-to-end planning and delivery of complex, multi-departmental projects, ensuring alignment with business requirements and strategic priorities.</li> <li><strong>Manage</strong> critical path dependencies and proactively identify bottlenecks before they impact timelines or project scope.</li> <li><strong>Design</strong> and implement refined internal workflows that optimize cross-departmental collaboration and increase operational efficiency.</li> <li><strong>Identify</strong> and implement AI tools and workflow automations that reduce administrative overhead and increase project delivery velocity.</li> <li><strong>Facilitate</strong> stakeholder engagement across Product, Sales, Marketing, Customer Success, Operations, and Finance — translating business requirements into clear project plans.</li> <li><strong>Leverage</strong> AI-powered documentation tools to maintain a single Source of Truth, ensuring outputs are accurate, current, and accessible across all project stakeholders.</li> <li><strong>Govern</strong> project scope to protect the integrity of agreed outcomes and prevent unapproved requirements from impacting delivery timelines.</li> <li><strong>Serve</strong> as primary point of contact for recurring and ad-hoc cross-functional meetings, delivering concise, actionable updates to executive leadership.</li> <li><strong>Utilize</strong> data and AI-assisted analytics to track cycle time from proposal to execution, surfacing patterns and bottlenecks for continuous improvement.</li> <li><strong>Perform</str