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Microsoft 365 Administrator
SoftgicUKRemotefull_timeVerifiedPosted 5 Sept 2025
About the role
This is a remote position.
Position SummaryWe are seeking a skilled Microsoft 365 Administrator to oversee the deployment, configuration, and ongoing support of Microsoft 365 services in a hybrid environment. This role will focus on managing Microsoft Entra ID, Intune endpoint administration, Exchange Online, Conditional Access policies, and OneDrive for Business.
The ideal candidate will have strong troubleshooting skills, the ability to work independently, and a solid understanding of on-premises infrastructure such as Active Directory and item directories. While this position involves minimal client interaction, the candidate must be proactive and capable of handling Tier 2 and Tier 3 administration tasks, as well as assisting with standard helpdesk ticket requests when needed.
Key Responsibilities
● Manage and secure identities using Microsoft Entra ID (user/group provisioning, role assignments, MFA).
● Create and maintain Conditional Access policies to enforce secure access to cloud resources.
● Deploy and manage Windows devices and compliance policies through Microsoft Intune and AutoPilot.
● Support and troubleshoot issues in Exchange Online (mail flow, mailbox permissions, retention policies).
● Administer OneDrive for Business and SharePoint (security and integration).
● Setup and manage retention policies, DLP, and configuration policies.
● Maintain and support on-prem directories and Active Directory.
● Troubleshoot networking issues (TCP/IP, DNS, routing, firewalls, VPN).
● Collaborate with cybersecurity teams to align security policies and threat response.
● Create and maintain documentation for configurations, processes, and best practices.
● Participate in security audits, compliance initiatives, and reporting.
Requisitos
● 3–4 years of experience as a Microsoft 365 Administrator.● Strong hands-on experience with Microsoft Entra ID, Intune, and Exchange Online.
● Solid understanding of Conditional Access, MFA, and identity protection.
● Experience managing hybrid environments (cloud + on-premises).
● Proficiency in troubleshooting and working independently.
● Knowledge of configuration policies and internal communication workflows.
● Willingness to perform Tier 2/3 admin work and support helpdesk requests.
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