General Manager

Position Title: [[title]] 

Salary: $115,000 - $125,000 / year

Other Forms of Compensation: 20% Bonus Eligibility + Comprehensive Benefits Package 

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !

Job Summary

Lead and manage all aspects of dining services, ensuring budget adherence, client satisfaction, and operational excellence. Foster a positive work environment, drive team development, and maintain strong client and interdepartmental relationships.

Key Responsibilities:

• Multi-unit oversight with at least 2 locations.  Annual budget of ~$25mm.

• Designs, manages and owns the overall experience, not just the offerings

• Sets an expectation of hospitality that is friendly and engaging 

• Has a Passion for quality food preparation and taste.

• Trains and develops the management team

• Assists the Regional Director  to ensure manager reviews, coaching sessions, and disciplinary actions are delivered in a professional and timely manner

• Works with Regional Director to monitor and manage all financial responsibilities

• Ensures all sector and Compass employee guidelines are implemented and adhered to

• Promotes a culture of Food and Workplace Safety

• Treats everyone  with professionalism, care and respect. 

• Responds to all comments and complaints within 24 hours and follows up with
  a written or verbal response with copies to the DM and our partner.

• Communicates with our partner honestly, accurately and in a timely manner.

• Works Regional Director to ensure cafe teams work within budget while maintaining standards

• Oversees and contributes to the successful opening of all new Cafés.

• Meets all timelines for quarter and year-end reports given by our partner and Sector Employer

• Multi-unit oversight with at least 2 locations.  Annual budget of ~$25mm.

• Designs, manages and owns the overall experience, not just the offerings

• Sets an expectation of hospitality that is friendly and engaging 

• Has a Passion for quality food preparation and taste.