BDC / Receptionist

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

So what do you say? Are you ready to be part of something big?

The BDC Vehicle Acquisition Specialist will be specifically trained to acquire additional inventory for the dealership by actively prospecting outside of the AutoNation Customer Network. Supporting our We’ll Buy Your Car (WBYC) marketing efforts, the Vehicle Acquisition Specialist will utilize all available prospecting resources to identify and engage private parties looking to sell their vehicle. Resources include third party websites, 3rd party lead sources, previous customers located in our database, service clientele, etc. This Associate will enjoy consistent interaction with customers and AutoNation dealership team members throughout the day, working via phone to develop relationships. This role will primarily make cold contact with prospects who have their vehicle advertised for sale, online. S/he will set appointments with potential customers to visit a dealership for an onsite appraisal and help execute the AutoNation We'll Buy Your Car Same-Day Payment process.

What are the day-to-day responsibilities?

• Initiate outbound phone calls / emails and deliver prepared scripts to prospects to schedule appointments to acquire their vehicles
• Consistent follow-up process in an attempt to schedule the appointment
• Identify and overcome objections
• Review vehicle condition reports
• Using sound judgement, research, and excellent interpersonal skills to make offers on vehicles and close sales
• Driving incremental business through a high-level of engagement with customers.
• Turn prospective Vehicle Procurement Customers over to an “elite” sales team for a sales opportunity
• Work with management to identify current inventory needs.
• Other duties and responsibilities as assigned.

What are the requirements for this job?

• High school diploma or equivalent
• Excellent oral, written and interpersonal communication skills
• Ability to read and comprehend instructions and information
• 1-3 years of Sales Experience preferred
• Ability to work a flexible schedule to accommodate the needs of the customer, including: days, evenings, Saturdays, and some holidays
• Computer literate, with the capability to handle moving between various internet-based software programs simultaneously
• Strong organizational, problem solving, and follow-up skills
• Professional demeanor and appearance
• Physical Requirements:
• The ideal candidate must be able to complete all physical requirements of the job with, or without, a reasonable accommodation.
• Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.
• The ability to hear, understand, and distinguish speech and/or other sounds (e.g., phone messages, computer alerts, virtual or in-person conversations, training videos or emergency alarms).
• Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including use of computers.
• Must be able to work in a stationary position 90% of the time, sitting at a desk while working on the phone.
• Range of motion and dexterity needed to operate computer, keyboard, and telephone functions in a repetitive manner.
• Ascending or descending ramps and/or stairs using feet and legs. Hands and arms may be used for balance (e.g., to hold a railing).

Exciting Benefits and Perks Await You:

• Competitive compensation and 401k matching

• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.

• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collis