Minibar Attendant InterContinental Washington, DC - The Wharf

About the hotel

A luxurious hotel destination at The Wharf on D.C.’s Waterfront, the InterContinental Washington D.C. – The Wharf in the reimagined Wharf neighborhood brings sophistication to its contemporary style. Perfectly placed on the beautiful Potomac River, InterContinental Washington D.C. – The Wharf enjoys the most incredible waterfront views of D.C. Steps away from America’s political epicenter, the hotel embraces guests with an exquisitely curated resort destination that reignites the river’s edge and a captivating sanctuary in the center of The Wharf neighborhood, paying homage to the maritime and industrial-working heritage of its setting.  Featuring a relaxing seasonal rooftop pool with striking Potomac River views and the indulging full-service spa, The Spa at The Wharf, modern luxury, culture, and a rich history combine in the Wharf neighborhood to create a perfect atmosphere for guests and locals alike.

About the MiniBar/ServiBars Attendant position

Creating memorable experiences by properly maintaining levels of inventory in guest room ServiBars (minibars) to ensure guest satisfaction.  At the InterContinental Washington DC – The Wharf, we want our guests to feel special, cosmopolitan and in the know which means we need you to be charming by being approachable, having confidence and showing respect, stay in the moment by understanding and anticipating guests’ needs, being attentive - taking ownership of getting things done, and making the guest’s stay memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. 

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Ensure that all in-room accessories and promotional materials are in place.
• Promote teamwork and quality service through daily communication and coordination with other departments. 
• Inspect and restock guest room ServiBars according to established standards; accurately record guests consumption using the Servitron hand-held unit or other established method.
• Maintain an adequate stock of products on the ServiCart and replenish the cart at the end of the day. 
• Maintain the storeroom in a neat and orderly manner.
• Report ServiBars and ServiCarts requiring repairs to the Engineering department; complete basic repairs and deep cleaning of ServiBars as required. Alert Management of any problems or issues so that prompt, corrective action can be taken where appropriate.
• Perform other duties as assigned.

What we need from you

• Handling, carrying or pushing items weighing as much as 50 pounds (carts, boxes, bottles, etc)
• Moving about the guest corridors, service elevators, and storeroom
• Unlocking, opening, pushing, pulling, bending and lifting
• Communication skills are necessary when interacting with guests and supervisor – you’ll be warm, welcoming, and easy to talk to 
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking and recording inventory, recording consumption, completing paperwork, etc. 
• A good grasp of reading, writing and basic math 
• The flexibility to work night, weekend, and holiday shifts 
• Compliance with local laws on food handling and serving alcohol – you’ll need to be above the minimum age required and fluent in the local language 

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

The hourly pay rate for this role is $26.75. This rate is only applicable for jobs to be performed in Washington, DC. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. 

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

You can apply for this role through the link below (or through the internal career site if you are a current employee). 

Note: No amount of p