OPS SENIOR CLERK - 64853229

Requisition No: 845885 

Agency: Department of Health

Working Title: OPS SENIOR CLERK - 64853229

 Pay Plan: Temp

Position Number: 64853229 

Salary:  $16.00 / hour 

Posting Closing Date: 02/24/2025 

Total Compensation Estimator Tool

Your Specific Responsibilities:

You will provide excellent customer service and provide clerical duties for the refugee health program. This clerk will contact refugee health eligible individuals informing them to present in the office with their eligibility documents, accurately register clients in FLSHOTS and HMS, scan eligibility and medical documents, schedule refugee health client appointments, call refugee health clients to remind them of their appointments, and code rendered refugee services. This is a challenging position and is critical to our refugee health program operation.  There is a steep learning curve, even for someone who is familiar with general DOH-Sarasota clerical responsibilities, as familiarity with refugee program eligibility guidelines, and data entry into FL SHOTS and HMS are required.

 

Required Knowledge, Skills, and Abilities:

• Excellent customer service skills
• Strong data entry skills
• Excellent assessment skills, including the ability to comprehend complex eligibility requirements
• Ability to organize workload to meet deadlines
• Ability to solve problems creatively
• Ability to operate various office machines such as computers, printers, copiers, scanners, etc.

 

Qualifications:

Minimum –

• Bilingual Spanish/English
• Valid Florida Driver’s License and/or access to reliable transportation
• High School diploma or GED
• One to three years of clerical work (college education of 30 semester hours and/or vocational training of 720 classroom hours can be substituted for each year of desired work experience)

Preferred –

• Experience with customer service, data entry, and scheduling

 

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

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