Senior Technical Sales Manager

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.

More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.

Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste.

We’re growing fast: Our community of 78 million registered users and 189,000 active partners across 17 countries, have together already saved 224 million meals from going to waste - avoiding almost 560,000 tonnes of CO2e! 

Too Good To Go was named in FastCompany’s March 2022 list of the World's Most Innovative Companies, and was honoured to be included in TIME’s list of the 100 Most Influential Companies of 2022.

We’re looking for an exceptional Senior Technical Sales Manager to join the our superstar team at Too Good To Go in Vienna or Berlin.

Your mission:

We are seeking a highly motivated and experienced Senior Technical Sales Manager that will become part of our newly established global technical sales team that works closely with our Market organisations to drive sales of our technical B2B products to food retailers. Our technical product consists of an expiry date management application that helps grocery (and other food) retailers track, identify, and manage their food surplus. As a Senior Technical Sales Manager, you will collaborate closely with local key account management teams, offering technical expertise in customer meetings and addressing inquiries during the sales and implementation process. You will also assist in product setup and implementation, in close partnership with the product and tech teams who will lead the work. Additionally you will help the cluster and market key account teams with building strong customer relationships and identify cross-selling opportunities with existing accounts.

Your role:

• Collaborate with the local account management teams to support sales efforts with food retailers; join business planning meetings and sales pitches with local key accounts to provide technical expertise and address customer questions and concerns related to the expiry date management and discounting product
• Assist in the technical setup and implementation of our products for customers, in close partnership with local key account teams and the Tech and Product teams
• Work closely with the product and tech teams to understand product capabilities, configurations, and implementation processes, ensuring accurate technical guidance to account management teams and customers
• Develop and maintain a deep technical understanding of our whole ecosystem of products and solutions, staying up-to-date with industry trends and advancements to effectively communicate our value proposition and points of differentiation vs. competitors
• Partner with the Product and Tech teams to provide feedback on customer requirements, market demands, and competitive landscape, contributing to product roadmap discussions and enhancements
• Build and maintain relationships with key decision makers at our key accounts within the grocery and food retail  industry, driving sales opportunities from initial prospecting through to closure
• Partner with account management teams to identify cross-selling and upselling opportunities and ensure a cohesive selling approach to key accounts
• Represent the company at food retail, wholesale, and manufacturing industry events and conferences, building awareness and driving new business opportunities

Requirements:

• Experience in technical sales, with a proven track record of success in selling technical products and solutions; experience in food retail and grocery is a plus
• Demonstrated ability to build deep understanding of SaaS products and solutions, as well as the ability to quickly grasp and articulate complex technical concepts
• Excellent communication and presentation skills, with the ability to effectively convey a SaaS product and technical specs to both technical and non-technical audiences
• Strong selling and negotiation skills, identifying new business opportunities and driving growth within key accounts
• Strong customer focus, with a passion for delivering exceptional customer experiences and building long-term relationships
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders including Account Management and Product / Tech