Jobs and Careers

Sr Business Analyst, Adobe Commerce/Magento

United States - Remote, United StatesRemotefull_timeVerifiedPosted 30 Apr 2025

About the role

Position Summary:
We are looking for a Senior Technical Business Analyst with experience in Adobe Commerce to join our delivery team. This role is a critical member of our project teams and is responsible for working closely with our client’s stakeholders as well as the internal development teams. In this role, you are translating the needs of the client into actionable user stories and working hand-in-hand with technical architects, developers and testers to deliver high quality ecommerce sites and experiences for our clients.

Job Duties & Responsibilities:

Establish and foster stakeholder relationships and manage client expectations
Work with our client’s business stakeholders to understand their business goals, strategies, plans and requirements
Plan and facilitate requirements discovery workshops
Lead the elicitation and documentation of our client’s requirements
Ensure requirements meet client needs while remaining within the defined project scope
Develop use cases, user stories, and other artifacts
Collaborate with Technical Architects and Development Leads to ensure that the technical solutions meet the desired business outcomes
As part of a project team, communicate the business requirements and functional specifications during internal refinement sessions, sprint planning, and as support for the development team throughout the implementation process
Provide recommendations for business process redesign and documentation as needed for new technology
Investigate problems and defects that arise during implementation and deliver or recommend solutions
Planning and supporting User Acceptance Testing
Maintain documentation on system functionality and features

Qualifications:

Experience working hands-on with Adobe Commerce/Magento 2 sites
5-7 years of technical business analysis experience
Bachelor’s degree in Computer Science, Information Systems, Business, or other related field
High level of business acumen coupled with technical understanding of ecommerce sites and platforms
Demonstrated success in a fast-paced, team-oriented environment
In-depth knowledge of ecommerce business operations and systems requirements processes
Ability to foster relationships across different business units as well as with clients
Proven ability to successfully manage complex project deliverables
Experience working within a defined SDLC
Bonus: Experience working with or implementing Content Management Systems like Adobe Experience Manager or other Commerce systems like SalesForce Commerce Cloud or Shopify Plus

Preferred Skills & Technologies:

Experience with project management tools, enterprise-level content management systems, software development methodologies (Agile, Waterfall) and ADA accessibility tools
Experience with translating business requirements into workable ADA complaint business solutions
Familiarity with at least one of accessibility validation techniques using tools such as Accessibility Management Platform, AXE Chrome Plugin, FireEyes, Total Validator, WorldSpace

About Us
Blue Acorn iCi is a digital consultancy focused on delivering innovative solutions across customer experience, commerce, and data. Our team of over 400 experts enable clients to navigate large-scale, digital transformation programs.

Whether it’s a digitally savvy consumer brand or a legacy manufacturer, Blue Acorn iCi empowers businesses with digital scalability to deliver unprecedented levels of performance and customer experie