Security Officer

Primary City/State:

Phoenix, Arizona

Department Name:

Security-BUMC-P & BBHH-Corp

Work Shift:

Varied

Job Category:

Facilities, Environmental Services, and Culinary

Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you.

As a security officer you will respond to emergency situations, help to provide safety and security for patients and visitors, you will patrol service areas including the grounds, and provide alarm monitoring and response. This team works 12 hours shifts (for both days and nights), a 18%-night shift differential when you work a minimum of 2 hours in the night shift “window” which is 7PM to 7AM.

We currently have openings for both day shift and night shift positions at Banner University-Phoenix.

DAY SHIFTS:

Shift A: (Sun-Wed) Sun - Tues 6AM to 6PM , then ½ day Wed 6AM to 12PM

Shift B: (Wed-Sat) ½ day Wed - 12PM to 6PM, then Thurs - Sat 6AM to 6PM

NIGHT SHIFTS:

Shift C:(Sun-Wed) Sun - Tues 6PM to 6AM, then ½ day Wed (6PM to 12AM)

Shift D: (Wed-Sat) ½ day Wed 12AM to 6AM, then Thurs - Sat 6PM to 6AM

•  Night Shift gets 18% differential - (usually about $3+ p/h difference)

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY
This position patrols the facilities and grounds; assists with the welfare and safety of personnel and patients; investigates critical incidents; assists employees, patients and visitors; interfaces with emergency response agencies; secures doors; monitors parking and traffic control. Performs assigned security duties promptly and accurately. Works varied assignments and shifts.

CORE FUNCTIONS
1. Exhibits excellent interpersonal skills and be customer service oriented in all contacts with patients, visitors and staff.

2. Responds to all emergency codes for assistance and control. Patrols and inspects facility frequently to assist in maintaining a safer and more secure environment. Assists employees with security related matters, mediate disputes, conduct interviews, conduct searches, enforces parking regulations and traffic control. Serves as a security subject matter expert.

3. Assists medical staff in restraining and handling troubled/combative patients. Ensures security policies are being followed. Patrols unoccupied areas and sets the alarms when appropriate. Locks and unlocks facility doors at prescribed times. Conducts money pick-ups from departments, logs pick-ups and successfully delivers the contents to the appropriate destination department. Releases bodies from the morgue, ensuring that all paperwork is complete. Checks alarms to ensure they are in proper working order. Escorts patients, visitors and employees when required for security purposes. Participates in security lead training designed for staff.

4. Maintains current knowledge of applicable laws and regulations. Performs “citizen arrest” and demonstrate critical thinking skills during extremely stressful situations as needed.

5. Appropriately and effectively utilizes assigned non-lethal weapon according to policy and training.

6. Investigates and completes written reports of complaints, critical security incidents and unusual activities involving patients, employees and visitors. Maintains an accurate log of all relevant security activities during each shift.

7. Professionally testifies in criminal court, state hearings and review boards when required.

8. Based on area of assignment may assist in the maintenance and preservation of confidential health documents including scanning into electronic patient health information systems.

9. Position reports directly to the Security Supervisor