Part Time Community Manager

Description

We are seeking a highly motivated Part-Time Community Manager to join our awesome team here at Fairlawn! This position would be located at our property in Tuscola, IL. The ideal candidate will embody Fairlawn’s core values: Be Kind, Own It, Be Flexible, and Always Improve. This role will work closely with the on-site Maintenance Team, Regional Manager, other Property Managers, and Fairlawn’s corporate office in Champaign, IL. 

What will you do?

• Exemplify the core values of Be Kind, Be Flexible, Own It, and Always Improve
• Recruit, train, manage, and lead community and market-based staff, holding team members accountable for their assigned responsibilities
• Lead regularly scheduled meetings to report on both leading and key performance indicators for all communities and scattered site portfolios. Take action as necessary if goals are not being met
• Review and audit property performance vs. budget, communicating with the corporate office and ownership entities as necessary
• Contribute to the preparation of annual operating and capital budgets. Monitor the progress of capital budget items, regularly reporting to the corporate office on the progress
• Inspect properties to ensure the highest standards are maintained, evaluating maintenance and grounds. Conduct regular inspections of vacant units for market-ready condition. Audit leases, resident files, and move-in paperwork to ensure accuracy and completion
• Manage the renewals process, unit availability, listings content, and marketing channels
• Handle resident accounting tasks such as rent collection, security deposit reconciliations, delinquency follow-up, posting payments, and preparing deposits
• Maintain good rapport with all prospective and current residents, vendors, and Fairlawn team members
• Have a thorough knowledge of lease terms, specifications, and policies
• Provide exceptional customer service and serve as an ambassador of the Fairlawn brand
• Learn and ensure compliance with all Fair Housing Laws including local, state, and federal housing regulations (We provide training)
• Pivot, roll up your sleeves, and jump in where needed!

Why should you work here?

• Competitive Pay + Incentives. We are ready to invest in you!
• The option to participate in our 401(k) Retirement Plan with a company match
• Monthly company events to promote team cohesion
• The opportunity to work for a growing organization where you are valued and can have a direct impact
• Quarterly off-site meetings with your manager to celebrate wins, issues solve and ensure you are set up for success. Plus, the process is rewarding, and the results are great for your career

Requirements

  Who you are -- We’d love to hear from you if you:

• Have at least 3 years of management experience, with a strong customer service background
• Proven record of successfully leading teams
• Have previous leasing or sales experience, preferred
• High School diploma or GED (bachelor’s degree preferred)
• Must be able to obtain an Illinois Residential Agent License within 1 year of employment (IL Properties ONLY)
• Are proficient with relevant technology (e.g., Microsoft Office, AppFolio, Outlook) and can easily adapt to changing technology
• Demonstrate superior attention to detail, high energy, and a positive attitude
• Have the ability to give and receive real-time feedback with a positive mindset
• Excellent written and verbal communication skills
• Ability to work independently and also to work closely with other team members
• Embody our core values: Be Kind, Be Flexible, Own It, and Always Improve

Some additional things you will need:

• A valid driver’s license and reliable transportation
• Availability to be on-call and assist in after-hours emergency situations
• Availability to work longer hours and weekends during prime leasing season and turnover (specific dates vary from year to year)
• Must be able to perform the physical functions of the position resident communications, not limited to ability to walk properties, complete physical inspections, deliver communications, and show properties

We are seeking candidates who demonstrate a strong alignment with the requirements listed above. While meeting all qualifications is preferred, we understand that exceptional candidates may bring comparable experience and skills to the table including prior experience at Fairlawn Real Estate. We value diversity of thought and experience, and we are committed to considering all applicants [internal and external] and to identifying and selecting the most qualified applicant for the role.

Fairlawn is a