Manager, Instacart Business Sales Development

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

 

Overview

About the Role - Instacart Business is a new and growing segment of the company and we’re looking to accelerate this growth by hiring a world-class sales team. The Instacart Business SDR Manager will be responsible for leading a team of SDR’s who’s primary focus will be to acquire new SMBs onto the platform and get them to start ordering groceries for their business through Instacart Business.  This SDR team will identify, contact, qualify and sign up new customers with future opportunities to prospect for other sales pods. As an SDR Manager, you will coach this team on sales best practices, prospecting, building and managing a pipeline, and Instacart’s value proposition. The ideal candidate is entrepreneurial, can work in a fast-paced environment, and has sales leadership experience in technology, supply chain, SaaS, CPG, or eCommerce.

About the Team - The Instacart Business & Supply Chain Team’s vision is to become the leading technology provider for driving growth and efficiency across the food and beverage supply chain.  To lay the foundation for our supply chain aspirations, we’ve started by focusing on serving business needs we know best: find more businesses that have flexible spending and unplanned needs for food and beverages and get them to sign up for a free business profile to do their business purchasing. Over the last few years we’ve made our product and services easier for business customers to use and the SDR team’s focus will be on finding more of our best customers, showing them the value of Instacart for their business and making it simple for them to sign up and get started.  Beyond this team, we are simultaneously building enterprise-grade products to capture greater share of wallet and pitching solutions aimed further up the supply chain. We are focused not just on meeting business objectives, but on revolutionizing the food supply chain through creativity, perseverance, and collaborative problem-solving.

 

About the Job 

• Lead and develop a team of high-performing Instacart Business Acquisition SDRs to achieve monthly targets
• Measure and track key business and industry trends
• Improve our sales process, collateral, and prospecting capabilities to make your team more effective and efficient
• Partner with cross-functional teams to improve scalable processes to reach more business customers faster and more effectively

 

About You

Minimum Qualifications

• History of exceeding sales goals/quota
• Experience in a sales management environment 
• History of developing early career professionals 
• Creative problem-solver 
• Process and data driven with proven sales funnel optimization success
• Demonstrated success implementing activity metrics and effectively coaching cold outreach

 Preferred Qualifications

• Technical Proficiency: Comfortable with Excel, PowerPoint, CRM systems like Salesforce and adept at conducting data analysis for pipeline building and segmentation.
• Creative Problem Solving: Have a willingness to experiment with and test AI tools to develop new ways of working in efforts to streamline processes
• Startup Experience: Background in fast-paced, early staged, innovation-driven company settings where agile and responsive strategies are a norm.Track recording of excelling cross functionally and in a hi