Sr. HR Operations Specialist

Company Description

A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people.

Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we're untethered from any specific medium or method—we go where ideas will work best.

We are an expanding network with more than 5,000 employees, with agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3Share, and the Publicis Commerce Exchange.

Job Description

The Senior Associate – Talent Operations is responsible for supporting the day-to-day operations of the Talent team within the Publicis Digital Experience pillar. Reporting into the VP – Talent Operations, you will operate both independently and collaboratively to develop and improve processes and procedures, manage and report data contained with the HRIS/ATS, guide and counsel employees regarding compliance and adherence to process, and troubleshoot and resolve various issues related to TA processes, procedures, and systems.

PLEASE NOTE: This is a hybrid position requiring onsite collaboration an average of 3 days/week. The role is based out of our Chicago office located at 35 West Wacker Drive and all candidates must be local to the Chicago metro area and willing to commute into that office on a regular basis.

Primary Responsibilities:

• Accountable for deliverables within project workstreams, independently managing deliverables while meeting specified deadlines.
• Support the rollout of new TA/HR systems and serve as both SME and first point of contact for employee questions and issues regarding those systems.
• Partner with Talent Operations leaders to establish new functionalities across the pillar, including auditing, documenting, and standardizing processes across agencies.
• Create, maintain, and distribute daily, weekly, monthly, and quarterly pillar reporting, as needed and validated by leadership.
• Participate in regular "all-hands" calls to create a sense of community, communicate performance status, and address questions.
• Evaluate requests and partner closely with recruiters and leaders to initiate, negotiate and close new partnerships with external staffing agencies, when approved.
• Participate in monthly USMS Talent Acquisition and Compliance meetings, disseminate relevant information to Talent leads, Resource Management and Talent Acquisition teams.
• Present and support Talent Acquisition-related compliance updates to the Talent Acquisition and Resource Management communities, including, but not limited to: Pay Transparency, data entry and updates in HRIS/ATS, NDAs, referral process, and FLSA status questions.
• Own management of data integrity audits with Agency HR and Resource Management related to employees' FLSA and commutable status.
• Provide compliance training and lead "office hours" to new and existing members of Resource Management and Talent Acquisition to streamline tools, policies, and operations.
• Work closely with Talent Operations and Resource Management to support the proper engagement of internal and external temporary/freelance workers (internal & external) including the definition, evolution, and improvement of related process.
• Oversee internal checks and balances process of pillar temporary workforce engagement to ensure compliance with internal policy and minimize risk.

Qualifications

• 3+ years of prior experience working within or alongside the talent acquisition function, preferably with a focus on operations or project management.
• Very strong Excel, data management, and reporting skills, including the ability to use pivot tables and V/H/XLOOKUPs to build dashboards.
• Experience implementing, managing, and utilizing HRIS, ATS, and/or CRM systems including partnering with vendors to recommend, define, and implement feature enhancements as well as providing support, guidance, and training to system users.
• Experience building, maintaining, and presenting project documentation including trackers, spreadsheets, plans, roadmaps, etc.
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