Ci2C Senior Collection Analyst - German Speaking

Ci2C senior collection analyst – German speaking

Location: Budapest – Sanofi Business Services, Váci Greens

Flexible working: 60% home office / week

Job type: Permanent, Full time

About the job

Ci2C Senior Collection Analyst is responsible for delivering collection management services for CHC

business across countries within CHC perimeter in Europe & MEA as per their respective service level

agreements.

Collection management services

· Prepare and review AR ageing reports

· Perform collection & dunning

· Determine appropriate escalations & follow-up actions as per defined process

KEY WORKING RELATIONSHIPS

· Head of Credit Management & Collection

· Head of Customer Invoice to Cash Europe

· Customer Service, Supply Chain and Trade

· Credit & Revenue Partners Europe

· Ci2C Collection Team Lead

· Credit Management & Collections SBS

About Growing with us

In this role you will…

Operation – Collection management services

• Deliver collections management services to CHC Europe for Sanofi entities within CHC perimeter as per their respective Service Level Agreements
• Collection activities: review AR ageing reports, perform collection & dunning, escalate & follow-up actions
• Dispute & Claim Management – qualify and create disputes identified by Ci2C and manage dispute resolution under Ci2C responsibility
• Address operational issues and follow through to resolution in an effective and timely manner
• Contribute to business and customer collection strategy reviews
• Execute in compliance with Sanofi policies and guidelines
• Complete all activities as per the global Core Model and operational KPIs
• Participate in continuous improvement initiatives
• Develop expert level knowledge of the activities in scope as well as local knowledge of entities in scope and become a super-user · Pro-actively anticipate operational issues and coach junior analysts

Continuous improvement

• Identify process improvement opportunities through elimination of redundant activities
• Participate in process automation initiatives and ensure seamless adoption and transition
• Participate in global projects as required

About you

• Broad understanding of Customer invoice to Cash process and activities
• Hands-on knowledge of collections & receivable activities
• Good business acumen
• Strong deductive and analytical skills
• Computer literate and familiar with accounting applications
• Knowledge of Microsoft Office
• Ability to interact with internal stakeholders and clients in a professional manner
• Team player, able to work collaboratively transversally and with Ci2C front line teams with an end to
• end mindset
• Good communication skills
• Attentive to customer needs and feedback
• Ability to work independently and take ownership of tasks and processes
• Ability to organize, prioritize and structure the tasks for oneself
• Attentive to detail and works with precision
• Action oriented, delivery driven, change agent
• Lead by example to deliver high quality service, customer satisfaction Background
• Graduate degree in accounting or finance
• 2-3+ years’ experience in Collection preferably in an international multicultural environment
• Fluent in English and German language knowledge

When joining our team, you will experience:

• An international work environment, in which you can develop your talent and realize ideas and innovations within a competent team
• An attractive, market-oriented salary and cafeteria benefits
• Flexible home office policy, with a possibility to work up to 60% of time from home / where you can easiliy schedule your office days
• Work from an "Office of the Year 2020" finalist office
• Collective life and accident insurance
• Yearly medical check-up
• An individual and well-structured introduction and training of new employees and we will dedicate a Buddy for you to better navigate in your first weeks
• Your own career path within Sanofi. Your professional and personal development will be supported purposefully
• Join a great community & special events (Monthly Board Game Nights, Summer Events, Well-Being Lectures & Sport Clubs)

Pursue progress, discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.