Governance and Executive Support Manager

PHYSICAL OFFICE LOCATION: PEC Headquarters - 201 S Ave F, Johnson City, TX 78636 

 

Hybrid Work Options Available

 

$142,480.00 Minimum Starting Base Pay* + KPI Bonuses + Competitive Benefits

*Qualifications may warrant greater starting base pay within the full pay range.  Individual base pay is determined by experience, job-related skills, and relevant education or training.

Position Summary

This position is responsible for the overall administration, management, planning, directing and coordinating of governance matters and supporting the work of the PEC Board of Directors.  The position is also responsible for overseeing and managing a team of executive assistants who support Senior Leadership at PEC.  The role is crucial to ensuring a high level of collaboration and support of multiple cooperative functions.

Essential Duties & Responsibilities

 

Governance

• Maintain detailed understanding of legal and other compliance requirements, including those under PEC bylaws, tariff, policies and other corporate governance documents
• In coordination with the Legal and Compliance departments, maintain and prepare corporate documents
• Supervise the work of governance employees to ensure adherence to quality standards, deadlines and proper procedures, correcting errors or problems
• Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes
• Maintain superior relations with all levels of clients, including Board of Directors, Members, management and staff
• Oversee planning and creation of meeting agendas and material preparation for Board of Directors’ meetings
• Provide long range planning for Board of Directors policy development, including strategic topics and sequencing
• Identify and monitor completion of Board of Director requests
• Supervise the administration of the PEC open records program
• Manage Board of Director’s elections, including delivery of uniform, impartial and fair administration, coordination of cross-functional teams, supervising member engagement, educational communications, and contacts, and oversight of election services provider

 

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• Perform analysis and troubleshooting of issues reported by members or internal business units
• Develop and report on program procedures, performance measurements, tracking procedures, budget and guidelines
• Design, write and edit materials including memoranda and correspondence for internal and external use
• Schedule appointments and meetings
• Coordinate activities with other departments

 

..

Executive Support

• Supervise and manage the executive assistants(EAs) that support the PEC Senior Leadership Team, ensuring smooth daily operations and that a high-level of administrative support is provided
• Set clear performance goals and expectations for EAs and provide regular feedback
• Foster collaborative communication among the EAs
• Conduct regular meetings to discuss: weekly calendars, schedules, events, challenges, share best practices, and facilitate team development
• Collaborate with executives to determine needs and find ways to enhance EA support
• Identify opportunities for professional development
• Maintain, identify and lead technology solutions in coordination with the IT Department to optimize functionality and efficiency
• Implement corporate and departmental policies, procedures and service standards in conjunction with management
• Develop and maintain high standards for all tasks, ensuring accuracy and consistency