Mid-Level IT Business Analyst

* Must reside in the state of CO on start date. Relocation assistance is not provided*

**This is a hybrid position requiring 2 days a week in office and remaining remote work must be from CO**

***FirstBank does not sponsor work visas***

Salary Range

$85,072 - $100,000

Founded in 1963, FirstBank is Colorado's largest locally owned holding company and we are still growing, serving customers in Colorado, California, and Arizona. Our growth can be attributed to one simple philosophy: do right by customers, communities, and employees, which is at the center of the company’s “banking for good” mantra. FirstBank believes that diversity, equity, and inclusion are part of everything we do, both within and outside our company, and we take pride in hiring and training a diverse and talented group. We strive to not only maintain a diverse workforce, but also ensure our employee experience garners a sense of belonging, is inclusive and equitable. FirstBank believes that a company is nothing without the people that comprise it. By joining the FirstBank team you will experience our great team culture with ample opportunity for growth. There’s an opportunity for everyone with positions across the company, from Personal Banker and Call Center to Technology and Lending. Apply today to learn more and join the team!

A Brief Overview

The Business Analyst at FirstBank provides excellent customer service for internal customers maintaining emphasis on external customer experience with service offerings including business process improvements at a variety of organizational levels. The analyst works in a leadership capacity providing organization and focus engaging strong communication and problem-solving while adapting and responding to customer needs.

What you will do

• Use contemporary requirements practices to elicit information and organize ideas.
• Help the group stay on track by providing a clear focus maintaining alignment with company strategy, considering both short-term and long-term objectives.
• Apply Agile practices when appropriate to emphasize iterative delivery and frequent feedback.
• Apply techniques, practices, and communication that is best fit for the situation while keeping the best interest of internal and external customers in focus.
• Exhibit openness and flexibility to change by adopting and piloting new practices and leading by example.
• Enable stakeholders to comprehend, analyze and promote collaboration and action by utilizing visualization and alternative representations.
• Work as a liaison between vendors, project sponsors, and project teams in order to build and foster trust.
• Identify when to raise awareness about potential risks.
• Working independently to identify opportunities for process improvement including research to uncover underlying gaps or problems.
• Continuing to expand practical application of Business Analysis concepts and techniques by pursuing formal and informal educational opportunities to expand knowledge and skills such as requirements engineering methodology and tools.
• Perform other duties and projects as assigned.
• Understand and comply with all provisions of the Safety in the Workplace policy.

Minimum Requirements

• Typically requires a bachelor's degree in related field and a minimum of 2 years of related experience.
• A combination of post-high school education, job related certification and related experience equivalent to 5 years may be considered in lieu of minimum requirements

Preferred Requirements

• Bachelor’s degree in Information Technology, other related field, or master's degree is preferred
• Business Analyst Certification (CBAP), Scrum Master Certification (CSM) is a plus
• Experience with various project methodologies, such as Scrum and Kanban

Knowledge, Skills, and Abilities

• Exhibit strong communication skills from collection to expression of information with adaptability for various audiences ranging from staff level to senior leadership
• Ability to help stakeholders articulate their problem definition focusing on requirements without describing the solution
• Facilitate and lead requirements elicitation, analysis and additional sessions that help establish a clear goal such as workshops or interviews with groups of stakeholders
• Ability to develop alternative views of requirements by creating graphical forms including as-is/to-be workflows, process models (format/presentation)
• Provide visibility into the progress of requirement development activities while highlighting the value delivered and potential risk