Administrative Assistant II- Early Steps

Classification Title:

Administrative Assistant II- Early Steps

Classification Minimum Requirements: High school diploma or equivalent and four years of appropriate experience or an equivalent combination of education and experience. Job Description:

The Administrative Assistant II is the first point of contact for all patients referred to the Northeastern Early Steps Program. This position acts as a liaison between patients, physicians, and other community providers on behalf of the division. The Administrative Assistant II will maintain accurate records and assure the division is complying with
regulatory requirements. This position will process incoming referrals and information for the division while offering support to both patients and providers.

Patient Communication and Inquiries – answering phone calls, emails, and faxes to screen potential patients, assess their needs, and provide information about services. Intake and Registration – gathering personal information, medical history, and required documentation to register new patients into Electronic Health Record (HER) systems.  Scheduling and Coordination – coordinating appointments and acting as a liaison between clients, clinicians, and various departments. Documentation and Compliance – maintaining accurate, confidential records while ensuring all paperwork complies with regulatory requirements. Referral Management – processing incoming referrals and maintaining relationships with referral sources. Expected Salary: $19.16 - $23.95 per hour depending on education and experience Required Qualifications:

High school diploma or equivalent and four years of relevant experience or an equivalent combination of education and experience.

This position requires a Level II DCF background check including fingerprinting.

Preferred: Associates degree and four years clerical/customer service experience preferred, ideally in a health care or education serving pediatrics population. One year computer imputing data and reviewing patient demographic material preferred. Special Instructions to Applicants:

This is a time-limited position.  Time limited positions are based on circumstances, such as funding sources, which control the length of time for which the position is available.

Background Check is Required.

To be considered you must upload your Cover Letter, Resume/CV, and 3 References.

University of Florida College of Medicine – Jacksonville:   Visit this link to watch the video.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Degrees earned from an education institution outside of the United States are required to be evaluated by a professional credentialing service provider approved by the National Association of Credential Evaluation Services (NACES), which can be found at http://www.naces.org/.

The University of Florida is a public institution and subject to all requirements under the Florida Sunshine and Public Records laws. If an accommodation due to a disability is needed to apply for this position, please call (352) 392-2HRS or the Florida Relay System at (800) 955-8771 (TDD). Hiring is contingent upon eligibility to work in the US. Searches are conducted in accordance with Florida's Sunshine Law.

This position is eligible for Veteran’s preference. If you are claiming Veteran’s preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran's Preference Page for more specific information.

Health Assessment Required: No