Field Service Technician - Electric Power Generator

Department: Power Systems Division (PSD)

Employment Type: Full Time

Location: Irving

Description

Holt CAT is the largest Caterpillar dealership of heavy equipment in the United States. We are seeking an experienced Electrical Power Generator - Field Service Technician for our Irving, Texas location.  This position is responsible for providing troubleshooting and high-quality repair service on power generation, gas and diesel engines, and ATS (Automatic Transfer Switches), in order to respond to customers, needs in a positive, safe and timely manner to ensure maximum value for work performed.  
At least 5 years of field or shop tech troubleshooting and repair skills of Electrical Power and Generator experience required.  At least 5 years of field or shop tech troubleshooting and repair skills of ATS (Automatic Transfer Switches) experience required.  Must have a clean driving record.

Essential Functions

Job Description : This position is responsible for providing troubleshooting and high-quality repair service on electric power generation equipment, powered by natural gas or diesel engines, and ATS (Automatic Transfer Switches), Switchgear; and to respond to customer's needs in a positive, safe, and timely manner to ensure maximum value for work performed. 
What can HOLT CAT offer you?

• A competitive salary, commensurate with your experience and competencies.
• A comprehensive and robust benefits program that includes complete health care, 401(k) matching & Profit-Sharing plan (ROTH and traditional), paid holidays, and a front-loaded PTO program.
• A Tuition Reimbursement program to support the pursuit of accredited college courses.
• An employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT.

Essential Functions

·         Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
·         Performs basic to intermediate repairs and minimal troubleshooting offsite with minimal supervision
·         Performs basic to intermediate troubleshooting and minimal diagnoses of electric power generator equipment malfunctions and failures
·         Removes and install parts, disassembles and assembles components to CAT specifications
·         Tests, makes adjustments, and verifies proper operation of all repairs and adjustments
·         Prepares and completes all job related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete job
·         Operates equipment and vehicles with possession of all necessary licenses and certificates
·        Maintains service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation
·         Adheres to contamination control and HAZMAT rules and regulations
·         Maintains all company equipment, tools, and vehicle in a good, clean, and working order
·         Communicates job progress to supervisor and customer as needed
·         Completes assigned jobs and task to meet flat rate time and re-work standards 
·         Works overtime as required by workload and customers’ needs
·         Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner

·         Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower level Technicians 
·         Requires regular and punctual employee attendance
·         Performs other duties as assigned

Knowledge, Skills, and Abilities

• At least 5 years of field or shop service tech troubleshooting and repair skills of Electrical Power and Generator - experience required.
• At least 5 years of field or shop service tech troubleshooting and repair skills of Natural Gas and Diesel Engine - experience required.
• At least 5 years of field or shop service tech troubleshooting and repair skills of ATS (Automatic Transfer Switches) - experience required.
• Electrical 3 phase experience preferred
• Able to build electrical control panel boxes
• Able to commission generators for data centers
• Excellent customer service skills. Must be able to effectively communicate, both written and verbal, with customers and employees in a professional manner.
• Must have own tools for both electrical and mechanical. 
• Intermediate diagnostic and trouble-shooting skills
• Planning and organizing s