Mobile Service Technician (Salary Based)

ESSENTIAL FUNCTIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

 

• Independently complete basic thorough advanced physical repairs to damaged vehicles, including but not limited to, oil changes, tire rotations, warranty work, wire repairs, AC diagnostic/repairs, some suspension, brakes, and fuse box repairs, and etc.
• Utilize various OEM tools and diagnostic equipment to make the most effective recommendations for repairs on multiple makes and models.
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and clients on a daily and consistent basis
• Act as a subject matter expert and adequately explain technical diagnoses and needed repairs to non-mechanical individuals on a consistent basis
• Be able to quickly learn how to evaluate information and data to provide comprehensive interpretation of technical information, electrical components and Advanced Safety Systems (ADAS)
• Be proficient in identification of faults, error messages, module corrections, etc.
• Continuously learn new technical information and techniques in e-learning or other training sessions in an effort to stay well-informed with rapidly changing automotive technology
• Be responsible for test driving and/or moving customer vehicles at residence locations
• Keep team management aware of mechanical and electrical repair problems as they occur
• Adhere to all company and shop policy, procedure, safety and environmental rules
• Ensure compliance utilizing basic knowledge of applicable local, state and federal laws
• Other Duties: Job description is not designed to cover a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time.

 

MINIMUM QUALIFICATIONS/SKILLS:

 

• Two to three years of automotive dealership experience OR experience in an aftermarket repair facility as an Automotive Technician
• Ability to operate large commercial vehicles on a daily basis
• OEM scan tool and/or aftermarket scan tool experience and knowledge
• Proficient in identification of faults, error messages and modules
• Strong automotive mechanical and electrical diagnosis, problem-solving and repair experience
• Strong mechanical aptitude and firm understanding of mechanical repairs/services
• Ability to effectively communicate with customers at all levels
• Ability to create invoices and reports for services rendered, deliver and explain invoices to customers
• Be comfortable with technology, including various mobile devices (payments, tracking, reporting) 
• Strong organizational skills and ability to multitask within multiple assigned responsibilities
• Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)
• High school diploma or general education degree (GED)
• Self-motivated, high energy and a customer-focused perspective
• Time management and effective communication skills
• Ability to work independently and in a team environment
• Excellent communication, professionalism, punctuality, and attention to detail skills

 

SUPERVISORY RESPONSIBILITIES:

This role has no supervisory responsibilities.

 

WORK ENVIRONMENT:

This job operates inside an automotive dealership environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.

 

Travel:

Travel within the assigned geographic area is expected.

 

PHYSICAL DEMANDS:

• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
• Requires standing for extended period with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.