Server Assistant

Job DetailsJob Location: Adobe Bar & Grille - Phoenix, AZ 85016Position Type: Full-Time or Part-TimeEducation Level: High School or G.E.D.Salary Range: $15.15 - $15.15 HourlyTravel Percentage: NoneJob Shift: Weekdays and WeekendsJob Category: Restaurant - Food ServiceJoin our Team at the Adobe Clubhouse at the Arizona Biltmore Golf Club!

We are looking for enthusiastic and service-oriented individuals to join our team. Located in Central Phoenix, the Adobe Clubhouse at the Arizona Biltmore Golf Club will offer breakfast, lunch, and dinner in a welcoming golf club atmosphere. We want our members and guests to receive an unforgettable dining experience. In addition to our Restaurant and Market, we will be hosting a variety of banquets and events in creating memorable experiences.

Job Summary

Under general supervision, the Server Assistant helps maintain a smooth workflow between the kitchen and the tables. The goal is to partner with the Server to make service faster and better and to help enhance the Adobe Clubhouse food and beverage quality and reputation.

JDM Golf Teammates will role model the core values and behaviors by:

Cultivating a positive work environment.
Being efficient with time at work.
Communicating effectively with management, co-workers, and guests.
Being flexible.
Maintaining integrity in all conversations and actions.
Consistently reporting to work on time prepared to perform duties of position.
Following internal procedures and external regulations; and reporting issues to management.

Duties and Responsibilities

The duties and responsibilities listed below are essential to the employee’s position.

Operational

Set up tables with appropriate utensils napkins, condiments, etc. before guests are seated.
Provide friendly and attentive service to guests answering questions or notifying the Server or management with any concerns guests may have.
During meal service, provide attentive service to assigned table(s) removing used dishes, filling water, etc.
Clean tables including removing used dishes, glasses, and utensils from tables after guess have finished their meals.
Sweeping under the tables as well as the general restaurant areas.
Wipe down tables and chairs to maintain cleanliness and presentation standards.
Restock items such as napkins, condiments, etc., as needed throughout shift.
Provide assistance to Server by bringing them additional items they may need for their tables.
Assist Server as needed with food delivery, especially with large parties and during peak periods.

Other

May be scheduled to assist in setting up banquet tables, service food, or other tasks related to events.
Participates in pre-shift meetings, taste tests, and training.
Conform with all safety standards and use of all appropriate safety equipment.
Follow good personal hygiene guidelines.
Performs other duties, as assigned.
QualificationsEducation and Experience Required

Pursuing a High school diploma or general education degree (GED)
Previous restaurant experience desired.

Skills and Abilities

Outstanding coordination and multi-tasking abilities.
Possess strong interpersonal skills to deliver exceptional service – should be friendly, approachable, and attentive.
Strong attention to detail and time management skills.
Strong teamwork and collaboration:  Ability to collaborate with kitchen staff, servers, and other restaurant staff.
Strong communication skills including effective listening.
Highly organized to manage multiple tables.
Flexible and adaptable to changes in workflow, menu items, staff, etc.
Ability to remain calm during peak hours or challenging guests or members. 
Demonstrated working knowledge of food handling regulations.

Computer Skills

Required:

Ability to use employee self-service on company’s human resources/payroll database

Certificates, Licenses, Registrations

Position may utilize golf carts; thus, must have a valid driver’s license. Otherwise will not be assigned to this duty.

Unexpired Arizona food and liquor certifications. Must meet age requirements to handle and serve alcoholic beverages. Note:  If individual is under 19 years old, individual does not need liquor certification and will not serve alcohol.

Other

Regular attendance is required. Additional hours including weekends may be required on a regular basis to fulfill duties of position. At times, an individual must be able to work in a fast-paced environment with the ability to manage and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The e