PA Director of Operations

Description

Benefits

• Front Loaded PTO
• Tuition Assistance
• Medical, Dental, Vision
• 401(k) – with Employer Contribution

South College - We are one of the nation’s fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture.

20,000 Students

10 Campuses

Competency Based Education

Online

The Director of  Operations serves as a key member of the Physician Assistant program operations team. This role supports the Program Director in the daily management of the operations on the campus, fostering consistent, systematic messaging and implementation of policies and procedures. 

Essential Duties and Responsibilities: 

• Maintain professional standards, attitude, and performance levels to ensure effective, safe, ethical, and legal performance in all aspects of the position. This includes giving serious consideration to all forms of informal and formal performance evaluation (e.g., student evaluations, classroom visitation, annual performance review, clinical site evaluation) and seeking methods for improvement while striving for academic excellence.
• Direct and manage the day-to-day operational functions of the program at the campus level.
• Oversee programmatic personnel, facilities, and administrative operations to support academic program delivery.
• Provide leadership in onboarding, training, and support of programmatic faculty and administrative staff at the campus.
• Attend monthly meetings and ongoing communication with the PA Program Director
• Collect, analyze, and report student, personnel, and financial data to support strategic decision-making at the campus level.
• Coordinate and oversee data collection and documentation required for accreditation reporting.
•  Ensure compliance with institutional, school, and departmental policies, including fiscal and personnel guidelines.
• Assist the Program Director in project management, problem-solving, and implementation of strategic initiatives.
• Provide support for student events, ceremonies, and cross-campus collaboration.
• Attend and support college-wide and departmental meetings and committees.
• Maintain professional conduct and serve as a positive representative of the individual program and Graduate Health Professions.
• Support programmatic effectiveness, process improvement, and student-focused operational efficiency.
• Participate in institutional and program-specific committees, councils, or task forces.
• Engage in professional development activities and maintain knowledge of higher education operations.
• Foster collaboration across departments within South College.
• Demonstrate adaptability, confidentiality, discretion, and sound judgment in all aspects of the role.
• Promote professional standards in written and oral communications and respond promptly and professionally to inquiries from students, colleagues, and external stakeholders. 
• Adhere to South College’s Commitment to Behavior Standards. 
• Adhere to all policies and guidelines established by the institution, school, department, affiliated partners, policies as described in the employee/faculty handbook, and any other directives or memoranda.
• Complete additional duties as assigned.  

Requirements

Education: 

• Bachelor's degree required, Master's degree preferred

Experience:   

• Prior experience in higher education administration, preferably in health professions or academic operations.
• Strong knowledge of human resources practices, budgeting, facilities management, and student support operations.
• Ability to manage multiple priorities, solve problems independently, and lead cross-functional teams.
• Proficient in data analysis, institutional reporting, and process improvement strategies.