Business Process Engineer - Remote

Overview:

The Business Process Engineer supports enterprise efficiency initiatives by conducting targeted diagnostics, process analysis, and quantitative assessments to identify inefficiencies and improvement opportunities. This role is hands-on and analytical, playing a critical part in converting data and observations into actionable insights that drive process re-engineering and value creation.

Key Responsibilities

• Support rapid diagnostics across processes, functions, and value streams. Analyze data related to cost, volume, cycle time, demand, rework, and capacity.

• Perform root cause analysis to identify drivers of inefficiency and complexity. Support opportunity sizing and prioritization.

• Document current-state processes using standard process mapping techniques. Identify handoffs, pain points, redundancies, and control gaps.

• Support development of future-state process designs under senior guidance. Maintain process documentation and artifacts.

• Create basic analyses, summaries, and visuals to support recommendations. Help translate analytical findings into clear, business-friendly insights.

• Support re-engineering initiatives through execution and implementation phases. Track actions, milestones, and risks related to process changes.

• Participate in working sessions, workshops, and on-site diagnostics as needed.

Qualifications

• 5+ years of experience in business analysis, consulting, operations, or program management related roles preferred

• Experience in Finance, Operations, or Corporate Functions preferred

• Strong analytical and problem-solving skills

• Comfort working with data, spreadsheets, presentations, and BI Tools

• Strong attention to detail and organization

• Clear written and verbal communication skills

• Exposure to process mapping or improvement work

• Familiarity with Lean or continuous improvement concepts

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 91,400 - 152,300 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These st