Client Platform Engineer
FlexportAbout the role
Flexport is looking for a Client Platform Engineer to help Flexport establish itself as the most trusted company in the global trade ecosystem. As a Client Platform Engineer, you are responsible for deployment & management of endpoints, endpoint client & application configurations. You have experience administering MDM, system provisioning/deprovisioning for onboarding & offboarding; MacOS, Windows/ChromeOS endpoint system management. You like to continuously look for ways to improve all aspects of IT processes by looking for ways to automate & deploy innovative repeatable processes.
What you'll do:
- Design, build, document and support ongoing automation in endpoint deployment and management
- Manage, administer, and scale our endpoint fleet and related infrastructure
- Support and manage macOS, iOS, Windows, ChromeOS operating systems and software
- Define and manage a full cycle patch and software distribution framework
- Manage and maintain client configuration and security compliance standards across all endpoints
- Implement and iterate on deployment solutions across macOS, Windows, ChromeOS
- Identify and deploy internal process and automation improvements
- Work as an escalation point for the global IT support team
- Automate application and settings distribution
- Manage and maintain client configuration and security compliance standards
- Implement and iterate solutions across Operating System platforms
- Work with the security team to drive endpoint security models and best practices across the environment
- Support logical integrations into cloud based directories, IdPs and identity masters
- Identify and deploy internal process and automation improvements
- Work as the escalation point for the global IT Service Desk team
- Create and maintain detailed and accurate documentation
- Participate in on-call incident response rotation
- Perform other tasks as requested and prioritized by the TechOps Manager
What you'll need:
- Strong interpersonal and communications skills
- 5+ years of technical experience managing macOS, windows, chromeos at an enterprise scale, using a combination of open source and commercially-available tools (munki, chocolatey, osquery, Uptycs, Jamf, etc)
- 5+ years of internal and external applications and systems implementation and support (e.g. SSO solutions, G Suite, Slack, Anti-Virus, etc.)
- 3+ years experience with one or more scripting languages, such as PowerShell, Python, Go, JavaScript, or Ruby
- 3+ years of experience administering SSO, AD as well as Client Platforms such as Mac, Windows etc
- Knowledge of the inner-workings of common Operating Systems, including the ability to troubleshoot advanced issues
- Excellence in problem-solving, strategic thinking, and collaboration with cross-functional teams
- Ability to work with a diverse, and globally distributed team
About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make it easy and accessible for everyone. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Worried about not having any freight forwarding experience?
- Don’t be! We’re building the first Operating System for Global Trade. That’s why it’s incredibly important for us to bring people from diverse backgrounds and experiences together with our industry veterans to help move the freight forwarding industry forward.
- What’s freight forwarding and why does it matter? Freight forwarding is the coordination and shipment of goods from one place to another and it’s what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world and break down economic barriers.
- We know this industry is complex. That’s why we invest in education starting day one with
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