APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

 

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

 

JOB DESCRIPTION AND POSITION REQUIREMENTS

The Interlibrary Loan team seeks a responsible and customer-service oriented individual to join our borrowing operations as a Delivery Services Specialist, to support our world campus and office delivery services. Interlibrary Loan is located in the Paterno Library, and the ILL office operating hours are from 8:00 to 4:00 pm, Monday through Friday.

Job responsibilities include:

• Verifying patron eligibility/status via the Penn State directory and user accounts
• Checking out requested items to patron accounts
• Preparing and processing requested materials for shipment
• Communicating with users about status of accounts/requests

Requirements, qualifications, and/or competencies:

• Familiarity with library systems, policies, and procedures
• Ability to complete tasks in an efficient manner
• Customer service experience is preferred

Schedule:

• 20-24 hours per week
• Afternoon availability is preferred
• 3-5 days a week

 

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

 

 

 

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

 

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.