Operations and Maintenance National Specialty Leader (remote allowed)
Brown and CaldwellAbout the role
The Operations and Maintenance (O&M) National Specialty Leader (NSL) will inform the company vision and strategy for this specialty within the Utility Performance (UP) Practice in collaboration with other UP Specialty Leaders including Asset Management, Management Consulting, and Enterprise Technology Consulting. The O&M NSL will ensure alignment to the company strategy, the UP national practice, BC’s Digital Solutions (DS) strategy and business unit growth plans. In this role, you will also be responsible for informing and developing approaches to support market growth, developing talent, and delivering high quality services and solutions in collaborative partnership with other UP specialties and BC technical practices in a way that continues to develop our market and technical differentiation from that of our competitors. The O&M specialty practice area includes complete lifecycle operations and maintenance consulting services from O&M informed renewal and replacement planning, to operability design evaluations and maintenance of plant operations (MOPO) strategies; to construction phase commissioning and start-up, operator training, and SOP and O&M manual development; through operations and maintenance phase optimization including troubleshooting, staffing evaluations, maintenance reliability program development, knowledge management (O&M manual, SOP and operator log development and management) and operator training programs.
Remote work from within the United States is allowed.
Detailed Description:
Who you are:
- You consistently demonstrate strong leadership, coaching and communication skills.
- You excel in strategy development, including program management, business analysis, problem solving, consensus building, and talent development.
- You are a results-orientated leader with the ability to bring cross-functional partners together and quickly shift course as necessary to achieve goals.
- You are confident, yet humble and can effectively consult and partner with multiple business partners with varying needs.
- You are able to marshal resources and convey a clear vision across an enterprise in order to meet or exceed objectives.
What you will do:
Practice Specialty Leadership
- Create a vision and priorities for specialty area in alignment with other UP specialty areas and to inform the overall national practice strategy.
- Ensure the collective knowledge of the specialty is technically rigorous, effectively documented, regularly updated, and disseminated across the company through communications and effective access to specialty content (business development and delivery standards, templates, tools, guidelines, and approaches) on the UP Practice Portal.
- As member of national practice leadership team, work closely with NPL and other NSLs to advance the practice strategy nationally and working with regional and area practice leads to promote technical differentiation.
- Support development and application of innovative solutions, including strategic research and development efforts and engagement with the National Technical/Innovation Leader (NTIL) in the practice.
- Organize, grow, and lead a team of subject matter experts to support growth of the specialty through talent development, continued specialty content development on the UP Practice Portal, and ensuring active communication and collaboration within the specialty while maintaining oversight and guidance as an active leader.
Project Delivery Quality and Efficiency
- Oversee prioritization, development, and continuous improvement of national specialty content (business development and delivery standards, templates, tools, guidelines, and approaches), governance, and consistent usage by specialty affiliated members for efficient, high-quality execution of specialty elements.
- On strategic and complex projects, engage directly with delivery team throughout project life cycle, including early concept development, solution selection, project design, execution, and risk mitigation.
- Ensure relevant Subject Matter Specialists (SMS) engage effectively with project teams to apply consistent technical approaches, risk management, and quality delivery.
- Support national sharing of resources to match top technical talent with strategic projects, working closely with national and regional practice leaders - getting the “right people” on the “right projects” through collaboration with Regional Directors of Technical Services, Regional Practice Leaders, Area Practice Leaders and business unit delivery teams.
Client Development and Sales
- In close association with Client Service Teams (CST’s), assume Client-facing Tech
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