Warehouse Solutions Design Manager (remote)

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Job Description:

Summary
The Manager Solutions Design is responsible to support the growth of our Supply Chain Solutions & Dedicated Transportation Solution offerings by developing, designing and winning new business through:
Designing solutions that deliver financial value to our Customers
Demonstrating an understanding of our Customer's business
Providing feasible designs that are aligned with our Customer's needs
Helping the pursuit team with shaping wins plans consistent with our solution design
Providing sustainable designs that are aligned with Ryder's operational & technical capabilities
Writing and delivering a compelling proposal that influences the customer decision to select Ryder
Support awarded business throughout the startup process, successfully transitioning design and proposal assumptions to Operations and SCE CI resources through the Customer Due Diligence process

The Manager Solutions Design is aligned by either industry verticals or by design discipline and helps manage the new business pursuit team and individual opportunities. The Manager resource may manage a sub-set of pursuit team members or act as a independent team member to help successfully lead the pursuit from start to finish throughout the various stages of the pursuit all the way through successful transition during startup. Key activities include:
Manage a sub-set of SD team members or act an independent contributor, specializing in select design discipline (transportation, warehousing or network design) or industry solutions (e.g., packaging, inbound to manufacturing, integrated transportation, temp controlled)
Mentor & advise a sub-set of SD team members on modeling and design techniques to create, re-design, or optimize logistics networks
Act as a specific solution design specialist, usually more (but not required) than one discipline
Effectively communicate the design and solution to internal stake holders & the client
Use advance analytical techniques and concepts to understand the business


Essential Functions

• Project Management - managing cross-functional teams to ensure alignment of solution development with win strategy. Create and manage project milestones, schedule and lead team calls, manage team deliverables, and maintain effective communication across all team members as the solution develops

• Meet frequently with customers and cross-functional bid response team. Support technical review presentations and design validation meetings

• Calculating labor, equipment, facility and expense requirements based on transportation and warehousing design assumptions. Develop process flows, concept of operations and value propositions consistent with the win strategy and work with IT to develop concept of systems. Coordinate with Pricing and other functions to develop cost and pricing models as well as relevant assumptions

• Develop Proposal - write compelling customer stories that clearly articulated value propositions, Ryder's differentiated value, and proposed solution. The Solution Design Manager is responsible for authoring content and taking ownership for developing the final proposal in collaboration with the Sales Lead.

• Collaborate with Sales leader to develop win strategy (e.g. research industry and customer to understand pain points and Ryder solutions to alleviate, understand competitive landscape to position Ryder to win, stakeholder analysis)

• Data validation, cleansing, profiling, baseline development & defining scenarios to model

• Develop optimizations scenarios and strategies that are aligned with objectives

• Develop and improve engineering tools and methodologies to ensure industry best practices

• Lead consulting projects that involve understanding customers’ pain-points developing and presenting solutions

• Implementation follow-up, which requires engineer to validate and modify deployed process to ensure that it matches plan

Additional Responsibilities

• Performs other duties as assigned

Skills and Abilities

• Superb data organization and cleansing skills

• Exhibit advanced skills and concepts using design applications, tools, techniques, and methodologies to analyze and design complex transportation and warehousing networks

• Familiarity in simulation tools, transportation & warehouse management systems, ERPs, Automation, MHE, Visibility Tools, and industry leading technologies(preferred)