Jobs and Careers
BO

Public Health Advocate II - Outreach

Boston Public Health Commission
United Statesfull_timeVerifiedPosted 8 Aug 2025

About the role

In addition to all duties in Public Health Advocate I, Public Health Advocate II will perform these duties:

  • Will provide peer recovery support services to Engagement Center clients with substance use disorder (SUD) and to achieve sustained recovery.
  • Facilitate client access to recovery-oriented substance use disorder treatment, resources, and community recovery groups.
  • Work with PAATHS staff on determining appropriate level of care, community resources, and placement opportunities.
  • Develop ongoing relapse prevention plan for clients.
  • Monitor client progress in treatment and advocate for services. Assist client in navigating the healthcare system and social service systems. Accompany clients to appointment and court. Provide transportation as needed.
  • Provide support in acute care and emergency department settings as needed. Work with hospital and BEST team staff as needed.
  • Facilitate communication between client and treatment providers and physicians.
  • Provide support and referrals to families and friends supporting client through recovery process.
  • Provide overdose prevention training and safety planning as needed.
  • Maintain accurate and up-to-date records in Engagement Center and/or PAATHS records.
  • Attend clinical and programmatic supervision with Engagement Center and/or PAATHS team.
  • Maintains security of all physical areas of the program site.
  • Manages and exercises sound judgement in conflict situations.
  • Identifies and intervenes in actual and potential conflict situations using a trauma informed perspective to minimize disruption.
  • Performs other duties as required.

This job description is based on the Public Health Advocate Series. May be required to perform any and all duties and responsibilities of a Public Health Advocate II, as set forth in the BPHC.

Qualifications
  • AD or BA/BS required, or equivalent experience may substitute.  High school diploma required.  Recovery coach certification preferred.
  SKILLS
  • Strong interpersonal, facilitation, and leadership skills. Ability to work independently as well as part of a multidisciplinary team.
  • Strong advocacy skills along with knowledge of community-based services, resources, and local recovery community.
  • Comfort with multiple pathways to recovery and willingness to embrace a client centered approach that recognizes an individual's preferences and autonomy.
  • Comfort in working in both medical and social service settings.
  • Ability to maintain effective working relationships with clients/families, treatment programs, and team members.
  • Effective use of the Internet and Microsoft Office programs such as Word, Excel, PowerPoint and Outlook.
  • Ability to handle confidential information.
  • Knowledge of public health, and of epidemiological, outreach and educational models related to HIV/AIDS.
  • Understanding and appreciation of HIV/AIDS programs and services in the context of the community.
  • Knowledge in the area of substance abuse and previous experience working with women and IDU's.
  • Previous experience in the oversight of coordination of projects and/or client services.
  • Minimum 2 years in community outreach/case management activities required.
  • Demonstrated cultural competence with diverse ethnic, cultural and socio-economic groups.
  • Knowledge of Boston community social service organizations, the courts and government agencies required.
  • PC skills preferred. Ability to work independently. Good presentation, organizational and interpersonal skills required; must be self-directed.
  • Good communication skills, both verbally and in writing. 
  • Bilingual preferable, bicultural desirable.
  • Must hold a valid Massachusetts Driver's License with safe driving record (copy of driving record will be required.)

Apply for this role

Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.

Apply Now →Generate Application Kit

Free account required — sign up in 30s

Company

Boston Public Health Commission

View company profile →