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Public Health Advocate II - Outreach
Boston Public Health CommissionUnited Statesfull_timeVerifiedPosted 8 Aug 2025
About the role
In addition to all duties in Public Health Advocate I, Public Health Advocate II will perform these duties:
- Will provide peer recovery support services to Engagement Center clients with substance use disorder (SUD) and to achieve sustained recovery.
- Facilitate client access to recovery-oriented substance use disorder treatment, resources, and community recovery groups.
- Work with PAATHS staff on determining appropriate level of care, community resources, and placement opportunities.
- Develop ongoing relapse prevention plan for clients.
- Monitor client progress in treatment and advocate for services. Assist client in navigating the healthcare system and social service systems. Accompany clients to appointment and court. Provide transportation as needed.
- Provide support in acute care and emergency department settings as needed. Work with hospital and BEST team staff as needed.
- Facilitate communication between client and treatment providers and physicians.
- Provide support and referrals to families and friends supporting client through recovery process.
- Provide overdose prevention training and safety planning as needed.
- Maintain accurate and up-to-date records in Engagement Center and/or PAATHS records.
- Attend clinical and programmatic supervision with Engagement Center and/or PAATHS team.
- Maintains security of all physical areas of the program site.
- Manages and exercises sound judgement in conflict situations.
- Identifies and intervenes in actual and potential conflict situations using a trauma informed perspective to minimize disruption.
- Performs other duties as required.
This job description is based on the Public Health Advocate Series. May be required to perform any and all duties and responsibilities of a Public Health Advocate II, as set forth in the BPHC.
Qualifications- AD or BA/BS required, or equivalent experience may substitute. High school diploma required. Recovery coach certification preferred.
- Strong interpersonal, facilitation, and leadership skills. Ability to work independently as well as part of a multidisciplinary team.
- Strong advocacy skills along with knowledge of community-based services, resources, and local recovery community.
- Comfort with multiple pathways to recovery and willingness to embrace a client centered approach that recognizes an individual's preferences and autonomy.
- Comfort in working in both medical and social service settings.
- Ability to maintain effective working relationships with clients/families, treatment programs, and team members.
- Effective use of the Internet and Microsoft Office programs such as Word, Excel, PowerPoint and Outlook.
- Ability to handle confidential information.
- Knowledge of public health, and of epidemiological, outreach and educational models related to HIV/AIDS.
- Understanding and appreciation of HIV/AIDS programs and services in the context of the community.
- Knowledge in the area of substance abuse and previous experience working with women and IDU's.
- Previous experience in the oversight of coordination of projects and/or client services.
- Minimum 2 years in community outreach/case management activities required.
- Demonstrated cultural competence with diverse ethnic, cultural and socio-economic groups.
- Knowledge of Boston community social service organizations, the courts and government agencies required.
- PC skills preferred. Ability to work independently. Good presentation, organizational and interpersonal skills required; must be self-directed.
- Good communication skills, both verbally and in writing.
- Bilingual preferable, bicultural desirable.
- Must hold a valid Massachusetts Driver's License with safe driving record (copy of driving record will be required.)
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