Claims Tech Support Analyst (Executive II)

Job Requisition ID: 46648 

Start date: 4/22/25
Closing Date: 05/06/2025
​Agency: Department of Healthcare and Family Services
Class Title: EXECUTIVE II - 13852 

BPIS: 07779
Skill Option: None 
Bilingual Option: None
Salary: Anticipated starting salary $6339/monthly; Full salary range $6339 - $9178/monthly
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC062
Merit Comp Code: 

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

 

Position overview: 

The Department of Healthcare and Family Services, Division of Medical Programs, Bureau of Technical Services is seeking to hire a Claims Tech Support Analyst in the claims support area of the bureau. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to handle complex tasks in a fast-paced environment. We are looking for someone with excellent communication abilities, problem-solving skills, and a collaborative mindset to support our claims team efficiently. The Claims Tech Support Analyst will play a key role in ensuring smooth operations and providing critical support to the department and Medicaid customers working with the state. The ideal candidate will successfully work with vendors, collaborate with teams, be analytical, and have experience granting and removing access to various applications.

HFS values employees with different backgrounds, life experiences, and talents. 

 

Employees receive a robust benefit package including:

• Monday-Friday work schedule
• Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
• Health, Life, Vision, and Dental Insurance
• Pension Plan
• Paid Parental Leave
• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• Employees earn (12) paid Sick Days annually.
• New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
• Employees earn (3) paid Personal Days annually.
• (13-14) paid holidays annually (based on start date) 

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