Administrative Assistant II for Campus Recreation

The Administrative Assistant is responsible for maintaining office operations and cleanliness at the Campus Recreation & Student Activities business office. The Administrative Assistant will complete day-to-day operational tasks such as, greeting guests, answering phone calls, keeping office common areas clean and organized, recording inventory, ordering office supplies, as well as assisting in requests of departmental needs. They are responsible to provide excellent customer service to all guests and employees.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Responsible for directly overseeing a receptionist team of student employees. This includes hiring, training, developing, scheduling, and evaluating.
• Responsible for day-to-day operational tasks to ensure seamless function of the business office, including providing a high level of customer service to guests, answering phone calls, supervising office cleanliness, submitting work orders, making conference room reservations, and recording and purchasing inventory.  
• Assist in the management of the departmental email and voicemail inboxes, responding to questions or request in a timely manner.
• Responsible for managing and staffing Experience LU (ELU) tabling for Campus Recreation, this includes public speaking and providing literature and answering for guests.
• Make purchases and recommendations for departmental assets, expenses, and office supplies.
• Oversee checkout processes for Sam’s Club card, vehicles, and resource library.
• Communicate with the Transportation Office regarding any vehicle related inspections, renewals, and repairs.
• Responsible for communicating with Access Control to ensure office doors are locked during holidays and other various office closures.
• Assist with coordinating full time staff events, celebrations, and team activities.
• Remain up to date on industry standards and performance benchmarks to ensure that Campus Recreation communications and office operations remain effective and current.
• Assist Campus Recreation and Student Activities Directors, Senior Directors, and the Vice President with administrative tasks and projects.
• Perform all other tasks assigned by the Associate Director of Communications & Personnel.
• Attend all required Campus Recreation trainings and meetings.
• Work effectively as a team member, embracing and fostering LU’s mission.

Tier II

• Document, track, and report revenue for all areas of Campus Recreation.
• Assist with Campus Recreation assessment duties, including creating and analyzing facility and program surveys, reporting facility usage data, evaluating assessment day results, contributing to fiscal year goal planning, and compiling an annual executive report.
• Compile and oversee updates to Campus Recreation policies, procedures, and handbooks annually.

SUPERVISORY RESPONSIBILITIES 

This position is responsible for up to 2 student employees.

QUALIFICATIONS AND CREDENTIALS

Tier I:

• Four-year college degree, with a concentration in business or similar field
• 1-2 years of previous administrative experience
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Bookings, Outlook)
• Excellent verbal and written communication skills
• Excellent organizational skills, problem solving ability and attention to detail

Tier 2:

• Four-year college degree, with a concentration in business or similar field
• 2-3 years of previous administrative experience
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Bookings, Outlook)
• Excellent verbal and written communication skills
• Excellent organizational skills, problem solving ability and attention to detail
• Experience with finance or budgeting
• Experience with recreation and/or event planning
• Strong ability to multitask
• Experience utilizing software, such as 25-Live, SubitUp, Asana.
• Independently motivated and willing to work to solve problems as they arise

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

• Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.
• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
• Possess public communication skills that allow professional representation of Liberty University to a variety of business and community customers and associates.
• Strong organizational skills.

Problem Solving

• Intuitively able to reason, analyze inform